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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Cecilia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria

Intro:

At Phone Staffer, we help home service companies get more leads through strategic cold calling and outbound marketing. In this interaction, our team reached out to a commercial property representative at a residential building to offer power washing services. While they had recently completed a cleaning, we were able to obtain the property manager’s contact information for future follow-up. This kind of outbound for leads approach ensures home service companies stay top-of-mind and build pipelines even when customers aren’t ready to book right away. Below is the redacted transcript from the call to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Good morning. Thank you for calling (redacted), this is Elsa. How may I help you?

Lead:
Hi, Karen here. How are you?

Phone Staffer Caller:
Good, and you?

Lead:
Yeah, yeah, I’m fine, thank you. I’m actually calling from (redacted), so we are just touch basing. But my project manager is in the area until the end of next month.

Phone Staffer Caller:
I’m sorry. They wanted to know if you could drop by in, you know, just 10 to 15 minutes for a pre-quotation.

Lead:
Well, we already did a power washer here in our building. It was at the end of last year, so we don’t need anything right now.

Phone Staffer Caller:
Oh, I understand. Yeah. Well, you mean for future reference or just in case you need a service in the future?

Lead:
Sure. The property manager is always in and out of the building and she comes like at 7 AM and she leaves like around 1:45 PM. But during those times, she’s always like in a – she has to do some errands outside the building.

Phone Staffer Caller:
I see. Yeah, because we need to, yeah, check her availability. However, we can send information by email.

Lead:
Sure, yeah, her email is, let me know when you’re ready.

Phone Staffer Caller:
I’m ready.

Lead:
C as in Charlie, G as in Gail, O, N as in… R as in Romeo, at rent, R as in Romeo, E as in Edward, N as in Nancy, T as in Tom, A as in Apple, T as in Tom, (redacted).com.

Phone Staffer Caller:
Alright. Wonderful. So that’s (redacted), is that correct?

Lead:
Yes, and her name is Cecilia, C-E-C-I-L-I-A.

Phone Staffer Caller:
Alright. (Redacted), is that her last name?

Lead:
I believe so.

Phone Staffer Caller:
Alright wonderful, thank you.