Type: Power Washing
Lead Grade: Cold – C
Name: Erica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ashburn
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this transcript, we reached out to a property management office in an effort to schedule a free estimate for power washing services. While the property manager was unavailable, we successfully obtained direct contact information to follow up and move the conversation forward. This is a great example of how outbound marketing for home service companies can create opportunities to connect with potential clients. Below is the redacted information from the call to protect privacy.
Ai Transcript:
“`
**Phone Staffer Caller:** Hi, good afternoon. Thank you for calling (redacted). This is Ruby speaking. How can I help?
**Lead:** Hi there, Ruby. Good afternoon.
**Phone Staffer Caller:** Hello.
**Lead:** Hello Ruby.
**Phone Staffer Caller:** Yes, I can hear you. How can I help you?
**Lead:** Oh, are you—perfect? Yeah. Again, my name is Rayya with (redacted), and I would like to speak to the best person about us dropping by next week for a visit and provide a free quote for a power washing service. Ruby, is the best person or the Property Manager available?
**Phone Staffer Caller:** If you’d like to send an email to my property email, she’ll be able to respond from there and see, and if you want to schedule one, you can email her. Let me know when you’re ready.
**Lead:** Oh yeah, what’s the best email address for that?
**Phone Staffer Caller:** Yeah, with that, it’s her email. It’s e and then her last name is (redacted).
**Lead:** How do you spell that?
**Phone Staffer Caller:** (redacted) and then two. It’s (redacted)@ (redacted).com.
**Lead:** (redacted).com?
**Phone Staffer Caller:** Yep, dot com. If you want to send her an email, she’ll respond to you on that. It will be the best way to contact her.
**Lead:** Oh, is there a way that I can speak to the property manager?
**Phone Staffer Caller:** Unfortunately, she’s not available, yeah. So if you wanna send her an email and reschedule from her?
**Lead:** Yeah, definitely. Yeah, I can actually send an email or contact information as well as some of our materials. So what’s her first name?
**Phone Staffer Caller:** Erika. Erika is her first name, she’s our property manager.
**Lead:** Oh, are you one of her customers?
**Phone Staffer Caller:** Yeah, I am a leasing consultant.
**Lead:** When do you think Ms. (redacted) will be available?
**Phone Staffer Caller:** I’m not quite sure because she stepped out of the office. I don’t know what time she’ll be back. But again, if I were you, if you want a quick response, I prefer it’s best to contact her by email because she’ll respond to you right away.
**Lead:** Oh, I see, I got that. So yeah, so that’s for the (redacted) Apartments at (redacted), is that right?
**Phone Staffer Caller:** Correct, yes.
**Lead:** Okay, perfect. So yeah, I’ll just be sending our contact information here. And Ruby, I really appreciate you taking the call, though, and you have a good one.
**Phone Staffer Caller:** Thank you, you too. Bye-bye.
“`