Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through targeted outbound marketing efforts. In this call, we reached out to a property management company inquiring about their power washing needs. By gathering the right contact details for their maintenance team, we positioned our client for a successful follow-up. This is a great example of how outbound marketing for home service companies can lead to new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer: Thank you for calling (redacted). Please note, all calls are recorded for quality assurance and training purposes. If you know your party’s extension number, you may enter it at any time or select from one of the following options.
If you are interested in our property management services, press 1.
If you are calling to inquire about an available property or have questions about your application, press 2.
For maintenance, press 3.
To reach our accounting department, press 4.
For all other calls, please press 0.
Phone Staffer: Hi, it’s Robby. Please tell me, how can I help you?
Caller: Hi Robby, this is Chris with (redacted). Um, actually, Robby, I am trying to connect with the best person I can talk to about power-washing.
Phone Staffer: About power-washing?
Caller: Yeah, you heard it right.
Phone Staffer: Okay. Yes, in that case, I can give you an email that would connect you with our maintenance team, and you can get running with them.
Caller: Gotcha. Thank you so much, Robby. I can actually take that whenever you’re ready.
Phone Staffer: Okay. It is the following: it is (redacted).
Caller: Let me read it back. That would be (redacted).
Phone Staffer: That’s correct.
Caller: Thank you so much, Robby. I just wanted to confirm the business name would be (redacted), and the best callback number for you is the one that ends in (redacted), and the office is still at (redacted), right?
Phone Staffer: Correct.
Caller: Thank you so much, Robby. And Robby, may I know your position? Are you like the dispatcher or the leasing consultant or something?
Phone Staffer: Leasing agent.
Caller: Gotcha. Thank you so much, Robby. Do you happen to know as well who is in charge of maintenance, so that I can address this email properly?
Phone Staffer: I’d recommend just putting “maintenance team.”
Caller: Gotcha. Thank you so much, Robby, for this information. And Robby, I don’t know if you can answer this last question, but do you know when they usually do the power washing at the property?
Phone Staffer: Mmm, I do not have that information.
Caller: I think that is totally understandable. We can totally communicate through email. Once again, Robby, thank you so much for this information and for answering my call. Have a great day.
Phone Staffer: Thank you. Bye-bye.
Caller: Okay, thank you! Have a nice day!
“`
