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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Colleen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we help home service companies get more leads through targeted cold calling efforts. In this call, we connected with a representative at an apartment community in Austin to inquire about their power washing needs. While the decision-maker was unavailable, we successfully gathered contact information and the best way to follow up. This is a prime example of how outbound marketing for home service companies can open doors to potential business opportunities. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling. This call may be recorded for quality assurance.

**Automated System:**
For the best customer service and to accurately assist you, please listen to all the following options.

– If you are interested in leasing one of our apartment homes, please press 1.
– For all maintenance requests, please press 2.
– If you are trying to reach our courtesy officer, please press 3.
– If you are a current resident, vendor, or trying to reach the management office to speak with a specific leasing associate, please press 4.

**Phone Staffer Caller:**
Thanks for calling (redacted), this is Sammy. How can I help you?

**Lead:**
Alright, Sammy, this is Chris with (redacted). I am actually trying to connect with the best person I can talk to about power washing.

**Phone Staffer Caller:**
Yeah, you know what? Our community director is in a meeting right now. Is there any way you could just send an email with all the information? Then she can set up a time with you separately.

**Lead:**
Yeah, sure thing. I can actually take your email or her email where I can send our company’s materials so we can go through there.

**Phone Staffer Caller:**
I would send it just to the property email because then we’ll all see that. It’s just (redacted)@(redacted).com. You can put the community director’s name on there, and that would be (redacted).

**Lead:**
Yeah, thank you so much, Sammy, for this information. Before I let you go, I just wanted to confirm the business name would be (redacted), and the contact number for your community is the one that ends in (redacted). Your office is at (redacted), Texas, right?

**Phone Staffer Caller:**
All of that sounded correct except for the phone number. Here, let me just give it to you. It’s (redacted).

**Lead:**
Let me confirm that—(redacted). And this is your direct number, right?

**Phone Staffer Caller:**
Yes.

**Lead:**
Thank you so much for this information, Sammy. And one more thing before I let you go—

**Phone Staffer Caller:**
Of course.

**Lead:**
Do you happen to know when they usually do the power washing?

**Phone Staffer Caller:**
I have no idea. Actually, we can ask that question to (redacted) later on once we send our materials.

**Lead:**
Yeah, I think that’s pretty much it. Sammy, thank you once again for providing this information, and we will be reaching out to you through the email you provided. Have a nice day, and thank you once again.

**Phone Staffer Caller:**
Okay, you too. Thank you. Bye.

**Lead:**
Goodbye.