Type: Power Washing
Lead Grade: Cold – C
Name: Crystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this call, we reached out to a property management office in Roanoke to discuss professional power washing services. While the property already had a provider, they expressed interest in receiving company information for future opportunities. This interaction demonstrates how outbound marketing for home service companies can build connections and generate future leads. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hello, thanks for calling M Station. This is Keira, how can I help you?
Lead: Hi Keira, this is Chris from (redacted), can you come and drop by sometime in your office?
Phone Staffer Caller: I’m sorry, I can’t hear you very well. Um, can you just speak up a little bit?
Lead: Sure, sure. Uh, can you hear better this time?
Phone Staffer Caller: Oh, it’s still a little muted. I’ll try my best to hear. Um, yeah, once again Keira, I’m Chris from (redacted), and we’re trying to check if we could be able to drop by sometime this week at your office?
Phone Staffer Caller: Yeah, we’re open 8:30 to 5:30, but probably in between 9 and 5 would be best, and that’s during the week. Additionally, we’ll have one person on site half-day Saturday, so that would be typically 8:30 to 12:30.
Lead: Gotcha, so this Thursday the 13th at 12:15 would be okay?
Phone Staffer Caller: Let me just double-check our schedule. Yeah, the 13th would be perfect.
Lead: So, yeah, let me just take note of that, and our project manager will be there on the 13th between 12 and 3. Let me confirm the date of your business.
Phone Staffer Caller: (redacted).
Lead: And you’re still at (redacted)?
Phone Staffer Caller: Yes.
Lead: Thank you so much. One more thing, where should I put a couple of materials ahead of time?
Phone Staffer Caller: Yes, it’s going to be M. F. Leasing Office. And then that’s going to be at (redacted).
Lead: Repeat that one back—M. S. Leasing Office at (redacted).
Phone Staffer Caller: Yes.
Lead: Yes, ma’am. Thank you so much, Keira, for this.
Lead: And Keira, just a quick question. If you don’t mind me asking—I don’t know if you know the answer—when do you usually do the kind of proper cleaning?
Phone Staffer Caller: Honestly, I don’t think we’ve done it in a while. So definitely not regularly enough. And I think we’re hoping to start doing that on a more regular basis.
Lead: Gotcha. Thank you, by the way, for that quick idea, Keira. We’ll take care of that.
Lead: You have to apply at the office, and Keira, may I know—are you the Property Manager or Assistant Manager at the properties?
Phone Staffer Caller: No, I’m the Leasing Agent. If you want to talk to our Assistant or Property Manager, I can definitely transfer you over.
Lead: Yeah, that would be great as well so that we can confirm the leasing appointment. Thank you so much, Keira. It’s been such a pleasure.
Phone Staffer Caller: Yes, of course, of course. I’ll transfer you over to our Assistant and Property Manager.
Phone Staffer Caller: Good afternoon, this is Crystal. How can I help you?
Lead: Hi Crystal, this is Chris from (redacted). I wanted to confirm something about the appointment we have set up.
Lead: I’m actually with (redacted), which is a washing company. We’ve set up an appointment for this Thursday, March 13th. Will that time work for you to have us stop by the office?
Lead: We would take just a few minutes of your time to provide proposals and share our company’s services. No obligation required.
Phone Staffer Caller: We’re honestly OK. We