Type: Power Washing
Lead Grade: Cold – C
Name: Jaime (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we specialize in home service outbound lead generation through strategic cold calling campaigns. In this interaction, our team contacted a property in Austin to introduce our client’s power washing services. While the property currently manages power washing in-house, the manager agreed to receive more information via email for possible future needs. This is a prime example of how outbound marketing for home service companies can create warm opportunities and expand brand awareness, even when services aren’t immediately required. Below is the redacted transcript of the call to protect the privacy of those involved.
Ai Transcript:
Phone Staffer Caller: Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, pressing 1. If you do not agree to text, press 2.
This call and the information you provide may be recorded and used by the property and a third party service provider for quality and product improvement purposes.
Thank you for calling (redacted). This is Ms. Vaim. Who do I have the pleasure of speaking with?
Lead: Hi there, this is Feza. I’m sorry, can you hear me? Hi, can you hear me?
Phone Staffer Caller: Yes.
Lead: Oh, that’s perfect. Hi ma’am. I’m just trying to reach out to your manager. Do you think I am able to do that?
Phone Staffer Caller: She’s actually on lunch. Can I take a message?
Lead: Yes, of course, ma’am. We’re just near in the area right now and we noticed that your facility is located in that same location where we’re at. I just want to ask if you have maybe next week or this week to give us time to make the minutes where we can be able to talk about our proposal regarding power washing services?
Phone Staffer Caller: If you want to send all the information that would be great, but also just know that we have our power wash that is usually taken care of in-house. That’s not something that we contract out.
Lead: Oh yes, of course, I understand that. But of course, ma’am, it’s okay with us that we are going to initially send our information. And don’t worry — no pressure, no commitment. It’s just that if you need our service in the future, that will be the time you’d be able to contact us. Would that be right? Our goal is just to send our information.
Phone Staffer Caller: Yeah, you can do that. So the email is manager (redacted)@bridgeatindigo.com.
Lead: Let me just get my note right here. And then the at sign. OK. And then you’re gonna spell out bridge at indigo dot com? And indigo?
Phone Staffer Caller: That’s perfect.
Lead: I may know what’s the name of the manager, please?
Phone Staffer Caller: Jamie.
Lead: Jamie. And what’s the last name of Jamie?
Phone Staffer Caller: (Redacted).
Lead: (Redacted) instead of QN K BOP?
Phone Staffer Caller: H-A-N-C-O-C-K.
Lead: Thank you. And who am I speaking with right now, please?
Phone Staffer Caller: This is Miss Lane.
Lead: Ms. Lane. I see. Mr. Wayne — is the manager?
Phone Staffer Caller: Yes.
Lead: Oh that’s for a fact. And just to confirm, (redacted) located at (redacted), Austin, Texas (redacted), right?
Phone Staffer Caller: Yes, that’s correct.
Lead: Thank you. I’m sorry, I need to confirm your name. Is it spelled as L-A-I-N-U?
Phone Staffer Caller: No. M as in Mary, I as in igloo, S as in Sam, R as in red, A as in Apple, I as in Igloo, H as in hollow, M as in Mary.
Lead: Okay, thank you so much. Wow, this is a unique name. This is the first time I hear it, and it’s beautiful. Thank you so much for attending the script. I’ll just go ahead and send our information. I appreciate your assistance.
Phone Staffer Caller: Okay, thank you.
Lead: Thank you. Have a great day. Bye-bye.
Phone Staffer Caller: Yeah, bye.