Type: Power Washing
Lead Grade: Cold – C
Name: Steven (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Batavia
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses generate leads through effective cold calling strategies. In this transcript, we connected with a property manager to introduce our client’s power washing services. While the prospect was currently satisfied with their provider, they agreed to receive more information via email for future consideration. This interaction demonstrates how cold calling for leads can keep home service companies top-of-mind for potential customers. Below is the redacted call information for privacy.
Ai Transcript:
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Phone Staffer Caller: Good morning, this is Rowell, and I’m calling from (redacted) Power Wash. How are you today?
Lead: I’m good, how are you?
Phone Staffer Caller: Oh, perfect! I’m doing great! Thank you so much for asking! Well, anyway, I’m looking to speak to your facility manager.
Lead: That would be me.
Phone Staffer Caller: We have our power washing service, like doing exterior cleaning, so we wanted to know when would be the best time to drop by your property to introduce our power washing service?
Lead: Could you just send the information?
Phone Staffer Caller: Yeah, I can go ahead and send the information about our company through your email. Also, we can stop by your property to provide you with quotes and to introduce the service we offer.
Lead: Right now, we are happy with the service we have, but always interested in hearing about new prices. We actually did some power washing recently, so we don’t really need anything right now. But if you want to send the information to my email, I can take a look at it.
Phone Staffer Caller: Yeah, sure. That’s perfect. Well, you know what, I’m very happy that you already have a power washing provider. We’re not looking to replace them, but rather to give you another option in case you’ll need us in the future. So, I can go ahead and take down your email. What’s the best email where we can send the information?
Lead: My email is (redacted).
Phone Staffer Caller: And Steven, that’s spelled with a V?
Lead: Yes, Steven is spelled with a V for Victor.
Phone Staffer Caller: And that is (redacted) group, correct?
Lead: Correct.
Phone Staffer Caller: And your name is Steven, right?
Lead: Yes.
Phone Staffer Caller: I believe you’re the property manager, is that correct?
Lead: One of them, yes.
Phone Staffer Caller: Oh, perfect. Well, Steven, if you don’t mind me asking, are you the one assisting clients or vendors when there is a visit?
Lead: I’m in the main office, and then we have our onsite property managers.
Phone Staffer Caller: Oh, okay. Well, in case we do a visit, who is the name of the onsite property manager?
Lead: If you send me the information, I can schedule something later with a specific property manager. Just for now, sending the information will be good.
Phone Staffer Caller: Okay, not a problem. And this is (redacted), right?
Lead: No, we no longer manage that property.
Phone Staffer Caller: Oh, I see. Do you manage (redacted) at (redacted)?
Lead: That property is no longer with us.
Phone Staffer Caller: I see, that’s understandable. Do you currently have any properties that need power washing?
Lead: Right now, we do not need anything, but sending the information would be good for now.
Phone Staffer Caller: All right, not a problem. Also, may I please have your full name?
Lead: Steven (redacted).
Phone Staffer Caller: Alright. That’s spelled (redacted), correct?
Lead: Correct.
Phone Staffer Caller: Alright, awesome. What I’m going to do is send over the information. Just a quick survey—what areas do you normally power wash?
Lead: Like the area of town or the areas on the property?
Phone Staffer Caller: On the property.
Lead: Driveways, patios, and siding on the buildings.
Phone Staffer Caller: Oh, I see, so basically driveways