Type: Power Washing
Lead Grade: Cold – C
Name: Carver (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling strategies. In this call, we reached out to a commercial property in Birmingham to connect with the appropriate decision-maker for exterior maintenance services. After identifying the right contact, we secured an email address for further communication. This approach is a great example of how cold calling for leads can help home service companies get more business by connecting directly with key decision-makers. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for contacting the Management Office at (redacted) located in Birmingham, Alabama. For location and hours of operation, press 1. For security, press 2. For the management office, press 3.
Phone Staffer Caller: Thank you for calling (redacted), this is Libby.
Lead: Hi, how are you, Libby?
Phone Staffer Caller: Good afternoon!
Lead: This is Al with (redacted). How are you doing?
Phone Staffer Caller: I’m doing awesome, doing great! Thank you for asking.
Lead: Yes, I’m wondering if you’re the best person I can talk to about exterior maintenance for the establishment or if you can connect me to the appropriate person.
Phone Staffer Caller: Yeah, you know, I’m not your best contact for that, unfortunately. Actually, our team is in a staff meeting, so I’m not able to forward you on via phone. Could I give you a good email address to send information to?
Lead: Oh yes, for sure.
Phone Staffer Caller: Okay, great. Yes, it’s going to be Summit, S-U-M-M-I-T, B-H-A-M, at (redacted) dot com.
Lead: Oh, okay, I just need to double-check that—Summit, B-H-A-M, at (redacted) dot com?
Phone Staffer Caller: That’s correct.
Lead: Okay, and may I know the name of the person in charge to address this email to?
Phone Staffer Caller: Yeah, it’ll be Carver, she’s our general manager.
Lead: Okay, Carver, general manager. Is their name spelled C-A-R-V-E-R? Is that right?
Phone Staffer Caller: That’s correct, yes.
Lead: Okay, and do you mind also if they ask for their last name?
Phone Staffer Caller: (Redacted).
Lead: (Redacted), okay. Is it spelled as (redacted)?
Phone Staffer Caller: (Redacted).
Lead: Okay, gotcha. And may I know, what’s your position, just for reference of this call?
Phone Staffer Caller: My position?
Lead: Mm-hm, yep.
Phone Staffer Caller: I’m the marketing director.
Lead: Marketing director, gotcha. And I just need to confirm, is (redacted) located at (redacted), Birmingham, Alabama?
Phone Staffer Caller: Yes, that’s correct.
Lead: Okay, and is this a good contact number for you guys, ending in (redacted)?
Phone Staffer Caller: Yes, it is.
Lead: Okay, thank you so much for your time, Libby. I’ll send an email to Carver, okay?
Phone Staffer Caller: You have a great day.
Lead: Bye now.
Phone Staffer Caller: You as well, buh-bye.
“`
