Type: Power Washing
Lead Grade: Cold – C
Name: Deanna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this call, we reached out to a property management office in Marietta to introduce power washing services for apartment buildings. The office administrator provided contact details for the property manager, who would review the offered service. This is a great example of how cold calling for leads can connect home service businesses with decision-makers, increasing opportunities for new projects. Below is the redacted transcript of the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Good morning, thanks for calling (redacted). How can I help you?
Lead: Hi Heather, ma’am. Morning. El here with (redacted) Powerwashing. How are you doing?
Phone Staffer Caller: I’m well, how are you?
Lead: I’m doing great, currently having coffee. Have you had your morning coffee yet?
Phone Staffer Caller: Not yet.
Lead: Alright. I was just wondering if we can come by next week and speak with the office or property manager since we have some work in the area, perhaps washing some apartments. I just wanted to maximize our time in the area.
Phone Staffer Caller: Let’s see. Can I get your name and number? I will give that information to the property manager. I don’t have her information on hand, but I can get that to her.
Lead: Oh yes, for sure. Let me give you my number. Yeah, it’s El here, by the way. You can put that as E for eagle, L for lima. That’s how my name is spelled. Let me know when you’re ready for my number.
Phone Staffer Caller: I’m ready.
Lead: Okay, that’s (redacted).
Phone Staffer Caller: All right, well I will reach out to her and give her that information, and she’ll reach out to you if needed.
Lead: Awesome, thank you, ma’am. Is there an email that I could send you guys some information for future reference?
Phone Staffer Caller: Let’s see. I think it would be (redacted).
Lead: (redacted). So just confirming this. I’ve got it right? That’s (redacted)?
Phone Staffer Caller: Yes, that’s correct.
Lead: Okay, (redacted).
Phone Staffer Caller: Yes.
Lead: Okay. Yes. Do you mind me asking, ma’am, for your name and position, just for my reference on this call for quality purposes?
Phone Staffer Caller: Yeah. My name is Macarena. I’m the Office Administrator.
Lead: Macarena. Okay, got you. Thank you so much. And how about the name of the Property Manager, so I could add it on to the email?
Phone Staffer Caller: It’s Deanna.
Lead: Oh, Deanna. Okay. Is it spelled D-E-A-N-N-A?
Phone Staffer Caller: Yes, it is.
Lead: Okay, and I guess the last name is (redacted).
Phone Staffer Caller: Yes, it is.
Lead: Okay, awesome. I just need to confirm, ma’am, if this is a good contact number for you guys? I mean, is it a 24-7 line?
Phone Staffer Caller: This is for our company, but it’s not for the Property Manager.
Lead: Okay, gotcha, but I can reach you guys on this number?
Phone Staffer Caller: Yes, you can.
Lead: Okay. And if I’ve got it right, you guys are still at (redacted)?
Phone Staffer Caller: Yes, we are.
Lead: Okay, thank you so much, ma’am Macarena. I’ll send you guys an email. Yeah, hopefully, I could hear from Ms. Deanna.
Phone Staffer Caller: Thank you so much. You have a great day.
Lead: You too, thank you. Bye now.
“`