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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Cathy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, leveraging cold calling to generate high-quality leads. In this call, we reached out to a leasing agent at a multi-family property in Birmingham to introduce power washing services. While the property manager was unavailable, we secured the appropriate contact details to follow up and provide an estimate. This call demonstrates how cold calling for leads can open doors for home service businesses looking to connect with property managers and decision-makers. Below is the redacted call transcript to protect individual privacy.

Ai Transcript:

“`
**Phone Staffer Caller:** Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

Thank you for calling (redacted). This is Ashley. How can I help you?

**Lead:** Hi there, Ashley. Good morning. Is this (redacted)?

**Phone Staffer Caller:** Yes, this is.

**Lead:** Awesome. How are you doing, Ashley?

**Phone Staffer Caller:** Doing great. How about you?

**Lead:** Doing great as well. I’m with (redacted) Power Washing. I’m just checking—bus next week, correct?

**Phone Staffer Caller:** We’re not yet sure when it would be the best time for us to come to the office and speak with the property manager next week because we’re doing some work in the area. I just want to introduce our services and provide a quote.

**Lead:** Okay. So our property manager is not here today. We’ve also got some important people coming in this week to speak to us. If she would like to reach out, I can provide her with this phone number. I would love to see if she will reach out to you guys.

**Phone Staffer Caller:** Got it. What information do you need, by the way?

**Lead:** Nothing. I already have your number on here, so I can just shoot that over to her and let her know that you’re interested in becoming a vendor.

**Phone Staffer Caller:** Yeah, see, that’s the part I’m unsure of, just because she has two properties that we’re going back and forth between. A lot has been going on—she just got back from a conference, and we’ve got corporate people coming. So it’s really going to be solely up to her. I’m not even sure what her schedule is right now.

**Lead:** I totally understand, Ashley. Can I send you an email with the information, at least so you have it as a reference?

**Phone Staffer Caller:** Yeah. You can send that to (redacted).

**Lead:** Okay, gotcha. So that’s (redacted).

**Phone Staffer Caller:** Yes, that’s correct.

**Lead:** Awesome. Can I have the name of the property manager so I can add it to the email as well?

**Phone Staffer Caller:** Yes. Her name is Kathy, C-A-T-H-Y, and last name (redacted).

**Lead:** Got it. Do you mind me asking—what’s your position, Ashley? Are you the property manager?

**Phone Staffer Caller:** No, I am the leasing agent.

**Lead:** Okay, leasing agent. Got it. And is this a good contact number to reach you at?

**Phone Staffer Caller:** Yes, this is the property number.

**Lead:** Okay, awesome. I just wanted to verify before I let you go—the apartment address, that’s (redacted), Birmingham?

**Phone Staffer Caller:** That’s (redacted).

**Lead:** Gotcha, gotcha. I’ll go ahead and send an email to you guys. Thank you so much for your time, Ashley. Hope you have a great day. Bye now.

**Phone Staffer Caller:** Thank you, you too. Bye.
“`