Type: Power Washing
Lead Grade: Cold – C
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
“At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing. In this call, we contacted a business in Birmingham to connect with the property manager and introduce power washing services. While we weren’t able to speak with the decision-maker directly, we gathered valuable contact information to follow up via email. This is a great example of how outbound marketing for home service companies can open doors for future opportunities. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). How can I help you?
Lead: Hi, hello madame, good morning. It’s El here. Can you transfer me to the Property or Maintenance manager of the office?
Phone Staffer Caller: Uh… Okay. You said—what was your name?
Lead: Uh, yeah, it’s Golden here. I am a vendor for a power washing company.
Phone Staffer Caller: Okay. Give me one second.
Lead: Alright, thank you.
(Automated Message) Total satisfaction with our service assurance system. We want to ensure that the (redacted) buying experience, from initial order to final invoice, surpasses what our customers expect from their preferred supplier. That’s why we routinely—
Phone Staffer Caller: Hello?
Lead: Hi. Um… I’m not sure, to be honest with you.
Phone Staffer Caller: Oh, okay. Got it.
Lead: In case I check back again, what’s the name of the person that I should look for, ma’am?
Phone Staffer Caller: Um… Well, what’s another option? You could send him an email.
Lead: Uh-huh. Okay, yeah. Can I have the best email address then?
Phone Staffer Caller: Okay, it would be M-I-K-E— wait, hold on, I’m gonna just find it. I think it’s… Okay, I’m sorry, it’s M-I-C-H—
Lead: Okay.
Phone Staffer Caller: A-E-L—period—Taylor, T-A-Y-L-O-R-2, at (redacted).
Lead: (redacted), I just need to double-check if I got the email right. M for Mama, I for India, C-H, A-E-L—dot—Taylor, as in T-A-Y-L-O-R-2, right?
Phone Staffer Caller: Yes, sir.
Lead: Then at (redacted).
Phone Staffer Caller: Yes. That’s the best way to reach him.
Lead: Okay, alright. I’ll send him an email, ma’am. And what is the exact title? Is he the owner? Property manager?
Phone Staffer Caller: He is one of the managers.
Lead: One of the managers, gotcha. And are you his assistant manager?
Phone Staffer Caller: No.
Lead: Okay, what’s your…title then, ma’am? Just for my reference.
Phone Staffer Caller: I’m in Inside Sales.
Lead: Okay, Inside Sales. And can I have your first name?
Phone Staffer Caller: My name is Lizzie.
Lead: Lizzie, okay, got it. Lizzie, I just need to confirm if I just got the address from (redacted). That’s (redacted), Birmingham, right?
Phone Staffer Caller: Yes.
Lead: Okay. In case I call back and look for Michael, is this the best phone number to reach you guys at? Ending in (redacted).
Phone Staffer Caller: Yes.
Lead: Gotcha. So thank you so much for your time, Lizzie. I’ll send Michael an email. Bye now.
Phone Staffer Caller: Thank you, bye-bye.
“`