Type: Power Washing
Lead Grade: Cold – C
Name: Joshua (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies get more leads through targeted outbound lead generation campaigns. In this interaction, our team made a cold call to a property management office in Birmingham to identify decision-makers and offer services on behalf of a vendor client. Although the primary contact wasn’t available, we successfully obtained the company email and verified the owner’s name for follow-up outreach. This is a strong example of how outbound marketing for home service companies can lay the groundwork for future lead nurturing and appointments. Below is the redacted transcript from the call for review.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). Please press any key to reach our office.
Lead:
This is Katie, how may I help you?
Phone Staffer Caller:
Hi Katie, good morning, Al here. I’m looking for the maintenance supervisor of the office or property manager?
Lead:
They’re not available right now. Can I take a message?
Phone Staffer Caller:
Mm-hmm, yes. I’m a vendor for a (redacted), what’s the best time for us to drop by the office and speak with them? Is there an email where I can get in touch with them, maybe ask for their availability, and send our logo?
Lead:
Yeah, the email address would be info@(redacted).com
Phone Staffer Caller:
Okay, so that’s info@(redacted).com — the name of the company spelled out dot com?
Lead:
Mm-hmm, yes.
Phone Staffer Caller:
Okay, got it. May I know the name of the manager of the office, so I could add it on my email?
Lead:
Um, it’s Joshua (redacted), he’s an owner.
Phone Staffer Caller:
Joshua, J-o-s-h-u-a?
Lead:
Mm-hmm.
Phone Staffer Caller:
Okay, and what’s his last name again?
Lead:
(redacted), D-e-a-n.
Phone Staffer Caller:
D-e-a-n. He’s the owner of (redacted)?
Lead:
Yes.
Phone Staffer Caller:
Okay, I just need to confirm, Katie, if I got the address right — that’s (redacted). And the best number to call is (redacted), the one I’m calling right now?
Lead:
Okay.
Phone Staffer Caller:
Okay. You know, what’s your designation, Katie, just for my reference?
Lead:
I’m the administrative assistant.
Phone Staffer Caller:
Okay, got you. Do you have any idea if Josh is gonna be back later in the afternoon?
Lead:
He’s out of town. Very rarely here.
Phone Staffer Caller:
Okay, I got you. Alright, well, I’ll just give them an email instead.
Thank you so much, Katie. Hope you have a great day. Bye now.
Lead:
You’re welcome.