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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Rebeca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing strategies. In this call, we reached out to a property representative in Charlotte to connect with the right decision-maker for power washing services. The conversation resulted in securing contact details for the regional manager, allowing for a follow-up to discuss potential services. This is a great example of how outbound marketing for home service companies can lead to valuable business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling. We are connecting you to a lease specialist now. If you would like to text us in the future with additional questions or to book a tour, please press 1. Thank you.

**Phone Staffer Caller:**
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

**Phone Staffer Caller:**
Good afternoon. You have reached (redacted), (redacted) speaking. How can I assist you?

**Lead:**
Hi, good afternoon. Sorry about that. I thought there was a voicemail. Your voice sounds so good, but I was like—I was about to jump because I was like, wow, that’s a real person! Okay. But anyways, this is Kill. How are you?

**Phone Staffer Caller:**
I’m doing fine. How are you?

**Lead:**
That’s good. Still can’t get over how good your voice sounds. I’m doing good, just drinking my coffee right now—it really helped yesterday, of course. But anyway… Oh wow, good thing I did that, hung it up. But anyway—yeah, I was just trying to see, to be honest, taking my chances here.

I’m calling from (redacted), and I’m just trying to see if you know who would be the best person I could speak to in terms of power washing.

**Phone Staffer Caller:**
If you want to send over your information, we can get it to our regional manager.

**Lead:**
Oh yes, definitely! I’d love to do that. Thank you.

**Phone Staffer Caller:**
Yes, what’s the best email for you?

**Lead:**
Yes, it’s going to be (redacted).

**Phone Staffer Caller:**
Perfect, thank you so much.

**Lead:**
And this will also be the best phone number just in case we need to do a follow-up, depending on what we send in the email, right?

**Phone Staffer Caller:**
Yes, that’s correct.

**Lead:**
And the name of the manager I’ll be referencing this email to?

**Phone Staffer Caller:**
Rebecca.

**Lead:**
Rebecca, okay. Is that R-E-B-E-C-C-A?

**Phone Staffer Caller:**
Yep, that’s correct.

**Lead:**
And the last name?

**Phone Staffer Caller:**
It’s (redacted).

**Lead:**
Alright, well, thank you so much. And you mentioned she’s the regional manager?

**Phone Staffer Caller:**
Yes, correct.

**Lead:**
Oh, regional manager, got it! At least I can reference that in the email to her.

And did I get your address right? To be honest, I just found this on Google because I’m not really sure of it. I have (redacted).

**Phone Staffer Caller:**
Yes, that’s correct.

**Lead:**
That is amazing, perfect. Thank you so much.

Oh, sorry, I forgot your name—just in case they ask who I got the information from.

**Phone Staffer Caller:**
My name is Derek.

**Lead:**
Derek, thank you so much! And am I calling the leasing office, front desk, or maybe an assistant for Rebecca?

**Phone Staffer Caller:**
Yes, front desk.

**Lead:**
Okay, got it. Well, thank you so much, Derek.

I’ll definitely send Rebecca an email. Does she usually work in the office, or is one of the managers usually available?

**Phone Staffer Caller:**
Probably tomorrow.

**Lead:**
Oh, I see. It’s my birthday tomorrow, so I’m not sure if I’ll be