Type: Power Washing
Lead Grade: Cold – C
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing strategies. In this call, we contacted a property management office in Charlotte to introduce power washing services. The conversation led to securing the property manager’s contact information for follow-up, demonstrating how outbound marketing for home service companies can help generate key business opportunities. Below is the redacted call transcript for privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). If you are interested in leasing, please press 1. If you are a current resident, please press 2. To receive a text message with a tour scheduling link, please press 1. To text with a live agent, press 2. To speak with a member of our community office, please press 3.
Please hold for the next available agent. This call may be recorded for quality and training purposes.
Thank you for calling (redacted).
Lead: Hello again, this is Kim. How are you?
Phone Staffer Caller: Well, how are you?
Lead: Oh, very good, thank you. I can hear you better now.
Phone Staffer Caller: Thank you so much. Yeah, I’m calling from (redacted) power washing services. I’m just trying to see who would be the best person to speak to in terms of power washing?
Lead: I can give you my community manager’s email if you would like. She is busy at the moment, but I can give you her email so that you can send her a message.
Phone Staffer Caller: Yeah, definitely, that would be great.
Lead: Whenever you’re ready, I can give it to you.
Phone Staffer Caller: Let me just get a note here real quick. Yes, I’m ready for the email.
Lead: Okay, so it’s going to be (redacted). Can you hear me?
Phone Staffer Caller: Yep, I can hear you.
Lead: Okay, so it’s going to be (redacted) at (redacted).com.
Phone Staffer Caller: Perfect, thank you so much.
Lead: Oh wow, (redacted) as well? We’ve been doing a lot of proposals with (redacted), so this is a good start.
Phone Staffer Caller: I think they own absolutely everything.
Lead: Yes. And did I get the correct address for you? I have (redacted) in Charlotte, North Carolina, and ZIP code (redacted).
Phone Staffer Caller: Yes, ma’am, that is correct.
Lead: Perfect, thank you. And do you know the name of the manager I’ll be sending this email to?
Phone Staffer Caller: Yes, her name is Patricia.
Lead: Patricia, and her last name?
Phone Staffer Caller: (redacted).
Lead: Perfect, thank you. And just for reference, she is a property manager or maintenance?
Phone Staffer Caller: Yes, she is a property manager.
Lead: Property manager, perfect. I’ll make a note of that in the email. And your name again?
Phone Staffer Caller: Name is Ari.
Lead: Ari?
Phone Staffer Caller: Yes, Ari—like Ariana Grande, the singer!
Lead: Oh! Well, Ariel Soli, but Ari for short.
Phone Staffer Caller: Okay, well thank you. That’s a good name—I would definitely love to have the same name as hers if I could.
Lead: Thank you. And I’m calling you at the front desk, or leasing?
Phone Staffer Caller: Yes, leasing.
Lead: Alright, well thank you, Ari. I’ll go ahead and send her an email. We won’t be there until April, but I was just checking if she can be available at any time. I’ll send you guys an email.
Phone Staffer Caller: Alright, that sounds great.
Lead: Alright, bye-bye.
Phone Staffer Caller: Bye-bye.
“`