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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Leanna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Coppell

Intro:

At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this call, our team reached out to a property office on behalf of a client offering power washing services for apartment complexes. We successfully gathered contact information for the property manager and identified the best method for follow-up, allowing our client to connect directly with a decision-maker. This is a strong example of outbound marketing for home service companies looking to build connections and gain more leads. Below is the redacted transcript to protect personal and company information.

Ai Transcript:

Phone Staffer Caller:
Thank you for calling August Health part of the (redacted). This is Isabelle, how may I assist you?

Lead:
Hi Isabelle, this is Fraj from (redacted), how are you?

Phone Staffer Caller:
I’m good, how are you?

Lead:
That is great to hear, I’m doing good too. Thank you so much for asking. I’m reaching out regarding our power-washing services for an apartment complex. I’m looking for the best person to speak with regarding our services for (redacted)?

Phone Staffer Caller:
Yes, she is currently not available but I can give you a good email to see if she would be interested.

Lead:
Oh yes please, thank you. What’s the email?

Phone Staffer Caller:
Of course, let me go ahead and provide that for you really quickly and we’ll pull that up. Alrighty, let me know when you’re ready.

Lead:
Yeah, I’m ready. Hello?

Phone Staffer Caller:
Yes, I’m ready, ma’am.

Lead:
Hello?

Phone Staffer Caller:
Can you hear me?

Lead:
Yes, yes, I can hear you now.

Phone Staffer Caller:
Are you ready for that email?

Lead:
Yeah.

Phone Staffer Caller:
Ok, so it’s going to be (redacted) at (redacted).com
(redacted).com — S-A-G-E-H-I-L-L.com

Lead:
Correct. And (redacted), correct? Thank you. May I know the property manager’s name?

Phone Staffer Caller:
Leanna. L-E-A-N-N-A.

Lead:
I’m sorry, L-L-E-A-N-N-A?

Phone Staffer Caller:
Okay, thank you.

Lead:
May I know her last name?

Phone Staffer Caller:
So, it would be (redacted).

Lead:
(redacted), okay. And you said that your name is Isabel, I-S-A-B-E-L, right?

Phone Staffer Caller:
Correct.

Lead:
Are you like the leasing consultant there or assistant manager, Ma’am?

Phone Staffer Caller:
I am neither. I work for a cities office.

Lead:
Oh, okay. May I know your position again? Sorry.

Phone Staffer Caller:
I’m a Customer Experience Specialist.

Lead:
Okay, thank you so much for that.

Phone Staffer Caller:
Yeah, my pleasure.

Lead:
Thank you. I will forward the email to my project manager and we will send that property manager an email, okay?

Phone Staffer Caller:
Okay. Sounds good, thank you.

Lead:
Take care.

Phone Staffer Caller:
Yeah, my pleasure. You too. Bye-bye.

Lead:
Bye-bye.