Type: Power Washing
Lead Grade: Cold – C
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this transcript, our team reached out to a commercial property to discuss power washing services. While the property had recently been cleaned, they expressed potential interest in scheduling services in the future. This demonstrates how outbound marketing for home service companies can build relationships and create opportunities for future business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted), this is Kylie. How can I help you today?
Caller: Hi Kylie, thank you so much for answering the call. Good morning, how are you?
Phone Staffer: I’m well, and yourself?
Caller: I’m doing fine, thank you for asking. Kylie, I just want to ask—what do you think will be the best time for us to drop by your office to reach your property manager?
Phone Staffer: To drop by the office?
Caller: Yes.
Phone Staffer: We’re here from 8:30 to 5:30, Monday through Friday.
Caller: Oh, that’s great. Maybe we can do it on Wednesday around 1 p.m. to 3 p.m.? Would that be all right with you?
Phone Staffer: What are you needing to come by for?
Caller: Oh yes, our property manager will be in your area up until the end of the month, and he’s asking if it’s okay with you guys that we discuss the service that we offer. No obligation at all. We just need to discuss the service, together with the estimate that we’ve got, and it all depends on you if you want to check our information for your future reference.
Phone Staffer: Okay. And what services are you offering?
Caller: Oh yes, of course! I forgot to mention—we do power wash and soft wash of your exterior facility.
Phone Staffer: Gotcha. We actually just got the entire property power washed two weeks ago. We do it about every six months, depending on the weather. We would not need service really right now until maybe October?
Caller: Okay, I see. You know what, Kylie, that’s okay. As I mentioned, no obligation. You just need to listen for the estimator’s information. It depends on you guys if you’re interested, but maybe you can remember us during that time. So, how about that?
Phone Staffer: Okay, yeah. I don’t know what our schedules look like right now. Would you be able to provide the information via email? I don’t want to guarantee that we’ll have time set aside, but if you want to send the information over email, I can keep you guys in mind in case we do need some sort of service.
Caller: Exactly! That’s alright with us, Kylie. May I know the best email where we can send the information?
Phone Staffer: Yeah, absolutely. It’s going to be (redacted).
Caller: Thank you. And Kylie, may I know the manager’s name for my reference?
Phone Staffer: Her name is Patricia.
Caller: Patricia. And what’s Patricia’s last name?
Phone Staffer: It’s (redacted).
Caller: Thank you. And Kylie, may I know your designation in the company? Are you the leasing officer or the assistant manager?
Phone Staffer: Leasing.
Caller: Perfect. Thank you. And please correct me if I’m wrong—this is for (redacted). You are located at (redacted).
Phone Staffer: Yes.
Caller: Okay, thank you so much.
Phone Staffer: You’re welcome.
Caller: I think I’ll go ahead and send our information. Then, I’ll take note to call you before October—maybe a month before—to check if we can be part of your vendor list, okay?
Phone Staffer: Okay. Sounds good.
Caller: Thank you so much, Kylie, for your assistance. I hope you have a good Monday ahead.
Phone Staffer: Thank you.
Caller: Bye-bye.
Phone Staffer: Bye-bye.
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