Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through strategic cold calling. In this transcript, we contacted a leasing office in an effort to schedule a brief meeting with the property manager to discuss exterior maintenance services. The leasing agent provided key details about the best time for a visit, ensuring a smooth introduction to our client’s offerings. This type of outreach is a valuable method for home service lead generation, helping service providers establish connections and grow their business. Below is the redacted call transcript to protect privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted). If you’re interested in leasing one of our apartment homes and would like to text with a leasing agent, press 1. If you’re a resident or have questions about your application, press 2. Press 3 if you would like to hold to speak to the next available leasing representative. This call and the information you provide may be recorded and used by a third party. Policy is at (redacted). For quality assurance purposes, this call may be recorded.
Thank you for calling (redacted), a (redacted) community. My name is Edy. How can I make your day better?
Lead: Hi, Edy. Thank you so much for answering the call. This is Taza. How are ya?
Phone Staffer: I’m good, thanks for asking.
Lead: That’s great, good! Edy, I’m just trying to ask your help right here. What do you think will be the best time for us to drop by into your office, to reach your property manager?
Phone Staffer: The office is open from 10 AM to 6 PM, Monday to Friday. 10 AM to 5 PM on Saturdays, they’re closed on Sundays.
Lead: Oh, I see. Thank you so much for that one, Edy. Maybe, is it okay if we will be dropping by on Wednesdays around 1 PM to 3 PM? Is that the best time for you?
Phone Staffer: Let me check… Hmm… Are you trying to lease an apartment here?
Lead: Oh, no, Edy. I’m so sorry. I am working for the property manager. The estimator will be in your area up until the end of the month. He would like to drop by into your office to discuss the service that we offer. It will only take 10 to 15 minutes of your time, Edy.
Phone Staffer: Yeah, sure. Walk-ins are actually allowed since you’re just offering your services. It’s totally fine. They’re open during that time that you have mentioned.
Lead: Ok, perfect. May I know… Just to confirm, are you authorized to do this appointment and then tell your property manager that we will be dropping by in the office?
Phone Staffer: Of course.
Lead: Ok, perfect. Edy, I just want to know, what will be the best email for this? The email address?
Phone Staffer: Okay? It’s (redacted).
Lead: Okay, (redacted)?
Phone Staffer: Yes!
Lead: Oh, I see! Thank you so much! (redacted), correct?
Phone Staffer: Correct!
Lead: Perfect! Edy, will I know the Manager’s name, please?
Phone Staffer: I don’t have that information, unfortunately.
Lead: That’s alright. But Edy, I just want to know… Will you be the one who assists our estimator during the time of visit for 10 to 15 minutes of the tour of the property?
Phone Staffer: Well, I am from the Central Leasing Office. I’m off-site. I’m not on-site, so I’m not going to be there during your visit.
Lead: Oh, I see. So, Edy, just to confirm, may I know your designation?
Phone Staffer: I am a Leasing Agent.
Lead: I see. Thank you so much. Unfortunately, the best thing to do for now is I’ll just send our email information to the email that you’ve provided, and we don’t have the manager’s name, but I really appreciate your assistance.
Lead: And just to confirm, Edy, this is for (redacted), and your location is (redacted), right?
Phone Staffer: Right.
Lead: Thank you so much. Edy