Type: Power Washing
Lead Grade: Cold – C
Name: Mima (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through strategic cold calling. In this call, we reached out to an apartment complex in Cypress, Texas, to offer power washing services. While they currently work with a set vendor list, we secured permission to send our company’s details for future consideration and scheduled a follow-up call. This is a great example of how outbound efforts can open doors for home service businesses looking to get more leads. Below is the redacted transcript of the conversation.
Ai Transcript:
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Phone Staffer Caller: Good morning. Thank you for calling (redacted). My name is Whitney. How can I help you?
Lead: Hi Whitney. Thank you so much for answering the call. This is Tessa. How are you?
Phone Staffer Caller: I’m doing wonderful. Thank you for asking. How about yourself?
Lead: I’m doing fine. Thank you for asking. I really appreciate that. Whitney, I am a vendor from (redacted). We were trying to see if it’s possible to drop by into your office for a proposal.
Phone Staffer Caller: Okay. What service do you guys provide?
Lead: Oh, yeah. I forgot to mention. We do power washing and soft wash. We’ve been in service for 30 years, and we would like to discuss the estimate that we’ve got, so you can compare it to other vendors.
Phone Staffer Caller: Oh, yeah. Yes, ma’am. So, no, at this time, we will not be taking any proposals for power washing. We do have a set vendor list that we’re currently using at the moment for all of our maintenance services for the property at this time, but if you want to call back maybe at the end of the month to see if anything changed.
Lead: Oh, I see. That’s definitely great with us. Whitney, I know this is too much, but may I, is it okay that we will be sending our profile information to your email first, and then at the end of the month we will be calling back to set an appointment? Would that be possible?
Phone Staffer Caller: Yes, ma’am, you can still send an email proposal. That’s fine.
Lead: Yes. That’s perfect. May I know what’s the best email that you’ve got, Whitney?
Phone Staffer Caller: Yes. Let me know when you’re ready.
Lead: Yes, ma’am, I’m ready.
Phone Staffer Caller: All right, so it’ll be (redacted).
Lead: Correct. Thank you so much. Whitney, are you the manager?
Phone Staffer Caller: No, ma’am. I’m the leasing agent here.
Lead: Thank you so much. And Whitney, just to confirm, may I know the manager’s name, please?
Phone Staffer Caller: Yes, her name is Nina. It’s spelled N-i-n-a. Last name (redacted).
Lead: Perfect. Thank you so much, (redacted) Anderson. And just to confirm, please correct me if I’m wrong. This is for (redacted), and you are located at (redacted), right?
Phone Staffer Caller: Correct.
Lead: Yes. Thank you. I think, Whitney, I’ll just go ahead and send over the information first, and we hope that we can be part of your vendor list for the future. And at the end of the month, we will be calling you back to set an appointment if it’s possible. Okay?
Phone Staffer Caller: Okay. Not a problem. Thank you for calling. Have a great day.
Lead: Thank you so much for answering the call, Whitney. Have a great day as well. Bye bye.
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