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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through targeted cold calling. In this interaction, we reached out to a representative at Brightland Homes in Cypress, Texas, to explore opportunities for offering power washing services. While the company wasn’t actively seeking new vendors, we successfully secured contact information to submit our proposal. This is a great example of how outbound strategies like cold calling can open doors for home service companies looking to expand their client base. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling (redacted), this call will be recorded for quality assurance. This is Angélique with (redacted), how may I help you?

Lead: Hi, thank you so much for answering the call. Good afternoon, how are you?

Phone Staffer Caller: Good afternoon, I’m doing well. How about yourself?

Lead: I’m doing great, thank you so much for asking. I just want to ask, what is the best time for us to drop by the office to reach your manager?

Phone Staffer Caller: Managers aren’t in the office. What is this regarding?

Lead: I forgot to mention, our property manager is in the area right now and he’s asking if it’s possible to drop by into the office at (redacted) and provide our proposal regarding another power washing service.

Phone Staffer Caller: Sure, he can stop by and bring any information, but I would be handing that over to the construction managers for them to give you a call.

Lead: Oh, I see. Is it okay—I just want to confirm—are you authorized to book the visitation and tell them that we will be stopping by?

Phone Staffer Caller: Am I authorized to do what? I’m sorry?

Lead: I’m sorry, are you authorized to book the visitation and then tell them that we will be stopping by the office maybe tomorrow?

Phone Staffer Caller: So are you guys trying to get a contract with us or to become one of our vendors? That’s just not how our process works; I’m trying to understand what you’re wanting to accomplish.

Lead: Oh, yes, we would like to become one of your vendors.

Phone Staffer Caller: So, what I can do—I mean, we don’t necessarily take on new vendors—but if you want to, I can give you my email, and if you have any flyers or anything, you can send that over to me and I can pass it along to the construction managers.

Lead: Oh yes, that’s definitely great, ma’am. What will be the best email for that?

Phone Staffer Caller: It’s (redacted).

Lead: Okay, just to confirm, (redacted)?

Phone Staffer Caller: Yes, ma’am, that’s correct.

Lead: Thank you, and may I know your name, please? Just for me to put in my notes.

Phone Staffer Caller: Of course. My name is Angélique. That’s spelled A-U-N-J-A-N-I-Q-U-E.

Lead: Last name is?

Phone Staffer Caller: (Redacted).

Lead: I just wanted to ask—I’m sorry—are you an assistant manager?

Phone Staffer Caller: I’m one of the sales consultants for our model homes.

Lead: Ok, that’s perfect. Regarding maintenance or the construction manager—what is their name?

Phone Staffer Caller: Um, we have multiple, but I can’t give their information out. What I can do is pass along any information you send me to them, and they can contact you.

Lead: Yes, perfect, that’s very right. I just want to confirm if I have the correct information in my list. This is for (redacted). You are located at (redacted).

Phone Staffer Caller: Yes, that is correct.

Lead: Okay, I think that’s all I need right here, and I’ll just go ahead and send our information. We hope that we can be part of your vendor list in the future. I really appreciate it. Thank you so much.

Phone Staffer Caller: Absolutely. You take care.

Lead: Oh, you take care as well! And of course, happy St. Patrick’s Day.

Phone Staffer Caller: Oh yeah, same to you. Thank you.

Lead: Okay, have a good day