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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Pamela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress

Intro:

At Phone Staffer, we help home service companies grow by connecting them with potential clients through strategic outbound marketing. In this call, we reached out to a property manager in Cypress, Texas, to introduce power washing services and explore future business opportunities. While the manager noted that they typically handle power washing in-house, they were open to receiving more information via email for future reference. This interaction highlights the benefits of outbound marketing for home service companies looking to establish relationships and generate leads. Below is the redacted call information to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling (redacted). If you are interested in leasing information, please press 1. If you are a resident, please press 2. For all other (redacted) business or if you are a vendor, please press 3.

Your call may be recorded to ensure the highest quality of service. For information about (redacted) Privacy Policy please visit (redacted).

**Phone ringing**

**Phone Staffer Caller:**
Thank you for calling (redacted), this is Desiree.

**Lead:**
Hi Desiree, good morning. Thank you so much for answering the call. How are you?

**Phone Staffer Caller:**
Yeah, how are you?

**Lead:**
Thank you for asking, Desiree. I am a vendor from (redacted), Barbara Washenck. I would like to know, what do you think would be the best time to drop by into your office?

**Phone Staffer Caller:**
It really just kind of depends. What would be the visit for? What would it be concerning?

**Lead:**
Oh yes, of course, of course. I forgot to mention—by the way, our property manager will be in your area, and he would like to discuss the service that we have with your manager as well.

Discussing the service, providing estimation, and then it depends on you guys if you were going to give our service information or would not, for your future reference.

**Phone Staffer Caller:**
Oh, by the way, I know we do power washing. We’re working onsite here with our maintenance. Maybe an email might be best. I’ll be honest—we typically don’t set up appointments with vendors outside of the corporate levels. So if you wanted to send anything, it would probably be best via email.

**Lead:**
Perfect, Desiree. Don’t worry, that’s alright with me. May I know what’s the best email for that?

**Phone Staffer Caller:**
Sure, whenever you’re ready. It’s (redacted) at (redacted). And that will come to our inbox for the office, and we’ll be happy to share that.

Just as a preference, we do our own power wash. I’m not exactly sure how interested they might be, but I will definitely pass it along.

**Lead:**
You know, no obligation at all. We’re just going to try our luck right here and believe in the future. Maybe something will come up in the future, and you can remember us.

**Phone Staffer Caller:**
Yeah, but—

**Lead:**
I’m very sorry, I forgot or I missed the word after the “at” symbol.

**Phone Staffer Caller:**
Okay, it’s (redacted).

**Lead:**
Thank you. Just to confirm, that’s (redacted) at (redacted), right?

**Phone Staffer Caller:**
Yep.

**Lead:**
Perfect, Desiree. May I know the manager’s name?

**Phone Staffer Caller:**
Pamela.

**Lead:**
Pamela, and what’s the last name?

**Phone Staffer Caller:**
Lackey.

**Lead:**
L-A-C-K-E-Y?

**Phone Staffer Caller:**
Yep.

**Lead:**
Thank you so much for that one. And Desiree, just to confirm, are you the assistant manager or the leasing agent?

**Phone Staffer Caller:**
I’m a sales manager.

**Lead:**
Okay, thank you so much. A manager as well, right?

**Phone Staffer Caller:**
Yeah, yep.

**Lead:**
Okay, perfect. And just to confirm, this is for the (redacted) apartment, right?

**Phone Staffer Caller:**
Yep.