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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Denise (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fairfax

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing strategies. In this call, one of our representatives reached out to a property manager at an apartment complex in Fair Oaks to offer a complimentary quote for power washing services. The manager expressed interest in receiving more information and requested that we email the proposal for review. This type of outreach is a proven example of how cold calling for leads can generate valuable opportunities for home service businesses looking to expand their client base.

Below is the redacted lead information to protect individual privacy.

Ai Transcript:

Phone Staffer Caller:
Welcome to (redacted). If you are interested in leasing one of our beautiful apartment homes, please press 1.
If you are a current resident, vendor, or need to reach the office for any reason other than leasing information, please press 2.

Phone Staffer Caller:
Welcome to (redacted). We look forward to helping you find the perfect home.
If you would like to receive a text link to self-schedule a tour directly from your phone, please press 1.
If you would like to start texting with a team member, press 2.
If you would prefer to speak directly with a member of the leasing team, press 3.
Your call may be recorded to ensure the highest quality of service.

Lead:
Hello?

Phone Staffer Caller:
Yes. Thank you for calling (redacted). This is Denise.

Lead:
Hi my sister.

Phone Staffer Caller:
Yes. Hi Denise. Good afternoon. This is Rhea with (redacted). How are you doing?

Phone Staffer Caller:
I’m good thanks. How are you?

Lead:
Yeah fine, thanks for asking. Well, I don’t know if you can help me with this, but I would like to speak to the best person about us dropping by next week for a visit and provide a free quote for a power washing service.
Is the best person or the property manager available?

Phone Staffer Caller:
I’m the Property Manager. If you can just email me the information as of right now, I’d have to look at my schedule.
I just came back from a vacation, so I’m a little booked.

Lead:
Oh, all right, I see then. I understand. Yeah, what would be the best email for us to send that to?

Phone Staffer Caller:
It’s gonna be our property name — (redacted).
And then MGR for manager.
And then the at symbol.
Then (redacted).com.

Lead:
C-U-S-H-W-A-K-E.com?

Phone Staffer Caller:
Correct.

Lead:
So it’s (redacted)MGR@(redacted).com?

Phone Staffer Caller:
Just take after the (redacted) MGR.

Lead:
Oh. I think I got that. So I would just like to verify that we’ll be sending this information as well as some other material to this email.
And then that’s for (redacted) apartments.
That’s at (redacted), is that correct?

Phone Staffer Caller:
That is correct.

Lead:
And I’m sorry ma’am. I just want to make sure that I got this right.
Can you please tell me your first name?

Phone Staffer Caller:
My first name is Denise. I-s-c.

Lead:
And your last name please?

Phone Staffer Caller:
(redacted)

Lead:
Thank you so much for that, Denise. And so yeah, we’ll be sending our contact information to this email.
Oh by the way, you mentioned earlier that you’re not sure about the schedule.
Do you have like, you know, at least 10 to 15 minutes of your time sometime next week, so maybe by next Friday on the 11th, you know, just to tour around and, you know, see what are the areas that you want us to get cleaned up, and then right then and there we can give you the quote.
So whenever you’re ready to do the service, at least you already have all the information that you need.

Phone Staffer Caller:
I understand. Unfortunately I don’t have the ability to take a look right now.
I’m actually in a meeting. So I was just trying to give you the information to email over to me.

Lead:
All right. I see. All of the information from our company