Type: Power Washing
Lead Grade: Cold – C
Name: Laura (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Leesburg
Intro:
At Phone Staffer, we specialize in helping home service companies grow through strategic cold calling and outbound marketing. In this call, our team reached out to a property manager in the Blue Ridge area to offer a free estimate for exterior power washing services. While the prospect noted that their 11-story brick building was last cleaned five years ago and they’re currently under contract, they requested additional information via email for future consideration.
This conversation highlights how outbound marketing for home service companies is a powerful way to build awareness and generate long-term opportunities. Below is the redacted transcript of the call.
Ai Transcript:
Phone Staffer Caller:
Brethren please. Thank you for calling (redacted), this is Laura Ann.
Lead:
Yes, hi Laura, good morning. This is Raya with (redacted). How are you doing?
Phone Staffer Caller:
I am good, how are you?
Lead:
Yes, I am feeling great today, thanks for asking. Well Laura, I don’t know if you can help me with this, but I would like to reach out to the best person about us dropping by next week for a visit and to provide a free quote for a power washing service. Is the best person or the property manager available?
Phone Staffer Caller:
For a power washing service?
Lead:
Yes, we would love to drop by for at least 10 to 15 minutes sometime next week, you know, to do a visit and provide a free quote for said service. So, whenever you’re ready to do the cleaning, at least you already have the information that you need when it comes to the service.
Phone Staffer Caller:
Okay, hold on a second. What type of power cleaning are you talking about? Like a building facade?
Lead:
Yeah, for the exterior cleaning—like all of the sidings of the building.
Phone Staffer Caller:
And we have brick, and we’re 11 stories. Do your guys rappel?
Lead:
Aside from power washing, we do soft wash.
Phone Staffer Caller:
Do your guys rappel off the roof to do power washing? Because we’re 11 stories high.
Lead:
Oh yeah, we can actually do that. And if you want, I can actually have my estimator or my project manager check out the area and see what’s needed.
Phone Staffer Caller:
Yes. So I’m not—I don’t—yeah, we really don’t do power washing that often. We maybe power wash the building once every five or eight years. So we don’t do that often. If you want to email me your information, I could have it for the future, if we bid this out down the road. But it’s not anything we’re looking to do at any moment in the next year or two.
Lead:
Oh, I see. Yeah, sure. I can actually send our contact information and some of our materials to your email.
Phone Staffer Caller:
When was the last time you had it cleaned?
Lead:
Five years ago.
Lead:
Five years ago—I see. Well, what would be the best email for us to send that to?
Phone Staffer Caller:
My email is manager@(redacted).org.
Lead:
Let me just repeat that—manager@(redacted).org, correct?
Phone Staffer Caller:
Correct.
Lead:
Perfect. Also, for my reference, you mentioned you’ve got an 11-story building and it’s brick, and you just had it cleaned five years ago. Aside from the exterior of the building, how about your sidewalks or other areas?
Phone Staffer Caller:
I don’t manage any other part of the property. And I know that (redacted), which manages the clubhouse, they don’t do any sidewalk power washing or anything—just the building itself.
Lead:
You’re the one who’s managing it?
Phone Staffer Caller:
I only manage my building inside, yes, and the exterior of my building. I don’t manage the common grounds of the property.
Lead:
Hmm, I see. Got that. So just for our reference so we can address the email properly, may you please confirm your first and last name?
Phone Staffer Caller:
Yeah, Laura. Last name (redacted).
Lead:
Perfect. And Laura, would you be available Wednesday next