Type: Power Washing
Lead Grade: Cold – C
Name: Melissa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lewisville
Intro:
“At Phone Staffer, we help home service companies get more leads through effective outbound marketing. In this call, we reached out to a property management company in Louisville, Texas, to connect with the decision-maker about exterior maintenance services. While the manager was unavailable, we gathered the necessary contact information to follow up via email. This is a great example of how outbound marketing for home service companies can open doors to potential opportunities. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
“`
Phone Staffer: Thank you for calling, this call may be recorded for quality purposes. Thank you for calling (redacted), this is Daisy, how can I help you?
Caller: Hi Daisy, good morning to you. My name is Raj. I actually contacted (redacted) last week, however, the managers were not available, so I’m hoping I could speak to one of the property managers there or anyone who’s authorized to make decisions on exterior maintenance?
Phone Staffer: Yes, the manager is here, but she’s in a meeting right now, so I will have to take a message. If you want to send me your information over, probably the best bet would be for you to just email me all the information that you wanted to provide, and if she’s interested, she can return your call.
Caller: I see. I can do that, but is it okay if maybe I call back later in the afternoon again, and if she’s still unavailable…?
Phone Staffer: This week we’re really busy, we have a couple of things scheduled, so I don’t think she’ll be able to give you a call or speak with you. The best thing would be for you to send the information via email.
Caller: Okay, yeah sure. Is it okay if I get the email of the property manager and we will be sending the company profile instead?
Phone Staffer: Yes, of course!
Caller: Thank you! Are you ready for it?
Phone Staffer: Yes.
Caller: Okay, it’s going to be (redacted)@(redacted).com.
Caller: (Redacted) as in (redacted)? (Redacted) without an “IES,” right? Just singular?
Phone Staffer: (Redacted).
Caller: Okay, thank you for that.
Phone Staffer: This is for (redacted) apartments. Best callback number is this one: (redacted). And this is still located at (redacted).
Caller: May I know the name of the property manager, please?
Phone Staffer: Melissa.
Caller: Melissa. Okay, thank you. And may I know your name?
Phone Staffer: Daisy.
Caller: Daisy. Are you the Assistant Manager or Listing Consultant there?
Phone Staffer: I am the Assistant Manager.
Caller: You are not authorized to make decisions when it comes to exterior maintenance, ma’am?
Phone Staffer: No.
Caller: Oh, I see. Only Melissa?
Phone Staffer: Yes.
Caller: Okay, thank you so much for this. We will go ahead, and I’ll send this over to one of my project managers, and we will send Melissa an email, okay?
Phone Staffer: Sure, thank you.
Caller: Have a great day.
Phone Staffer: Thank you. Take care. Bye-bye.
“`