Type: Power Washing
Lead Grade: Cold – C
Name: Teresa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Magnolia
Intro:
At Phone Staffer, we help home service companies generate more business through strategic cold calling. In this interaction, we reached out to a construction company in Magnolia to inquire about becoming an approved vendor. Through the call, we were able to obtain the correct contact information to follow up with decision-makers. This is a great example of how outbound marketing for home service companies can be an effective way to secure new business opportunities. Below is the redacted call transcript to maintain privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hi, good morning. Thank you so much for answering the call. This is Jazza. How are you?
Lead: I’m good. How can I help you this morning?
Phone Staffer Caller: Oh yes, Ma’am. I’m trying to see what would be the best time for us to drop by your office to reach your property manager, Ma’am.
Lead: Our who?
Phone Staffer Caller: Oh, I’m sorry—your Manager.
Lead: He won’t be in.
Phone Staffer Caller: Which is the Owner?
Lead: Oh, I see. Um, how about—Is there any way for us to get her email or the owner’s email address?
Lead: Ma’am, he is in Austin at the moment. He’s a state representative, so he is in Austin, Texas, on the Senate floor.
Phone Staffer Caller: Oh, I see.
Lead: For the next six months.
Phone Staffer Caller: Ah, okay. Because Ma’am, I’m a vendor from (redacted), and we are trying to see if it’s possible to be part of your vendor list for future reference.
Lead: Um, you would just have to send our estimator or his assistant an email.
Phone Staffer Caller: Oh, that’s perfect. Ma’am, do you know what the best email for that is?
Lead: It’s going to be Charlie, with an I-E, dot Bell—B-E-L-L—at (redacted).
Phone Staffer Caller: Thank you. That is Charlie dot Bell at (redacted), yes?
Lead: Yes, ma’am.
Phone Staffer Caller: Thank you. And do you know the name of the assistant?
Lead: Her name is Theresa.
Phone Staffer Caller: Could you spell that?
Lead: T-H-E-R-E-S-A.
Phone Staffer Caller: Yes, ma’am. Thank you. And what’s the last name of Theresa, please?
Lead: You know what, my mind just went blank.
Phone Staffer Caller: Oh, that’s all right.
Lead: Bernard… I’m sorry, Barnard.
Phone Staffer Caller: Barnard, thank you.
Phone Staffer Caller: Just for my reference, Ma’am, whom am I speaking with right now?
Lead: My name is Melissa, and I’m just a receptionist.
Phone Staffer Caller: That’s all right, Melissa. I’ll just take note of that one. And just please correct me if I’m wrong—Melissa, this is for (redacted), and you are located at (redacted). Is that right?
Lead: Yes, ma’am.
Phone Staffer Caller: Thank you so much. I’ll just go ahead and send our profile information to the email that you’ve provided. And we hope that we can be part of your vendor list for future reference, Melissa.
Lead: Okay. Thank you.
Phone Staffer Caller: Have a good day!
“`
