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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans

Intro:

At Phone Staffer, we help home service companies get more leads through proven outbound marketing strategies like cold calling. In this conversation, we reached out to a local business owner in New Orleans to discuss potential subcontracting opportunities for power washing services. While the prospect already handled power washing in-house, they expressed interest in exploring a partnership for overflow work. This is a great example of how outbound marketing for home service companies can uncover new business opportunities. Below is the redacted transcript to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hi, this is Kevin.

Lead: Hi, how are you doing today?

Phone Staffer Caller: I’m good.

Lead: Good to hear. My name’s Emily. I’m with (redacted). I’d like to ask when will be the best time my project manager could drop by the office to speak with the manager?

Phone Staffer Caller: And what would you say about…?

Lead: Okay, maybe. We do power washing, and my project manager has an appointment for approximately 10 to 15 minutes with your neighboring establishment. He could drop by, inspect the facility, then give a pre-quotation and proposal to the manager. Am I speaking with the manager now?

Phone Staffer Caller: Yes.

Lead: So could he drop by next week for approximately 10 to 15 minutes?

Phone Staffer Caller: Tell me again, what does he want to talk to me about?

Lead: It’s about our service options when it comes to power washing. My project manager could inspect the facility, give the manager a pre-quotation, proposals, things like that.

Phone Staffer Caller: Well, I don’t have a facility that needs power washing. I have a painting company, and we do the power washing ourselves.

Lead: So you’re the one also doing the power washing and then doing the painting, is that it?

Phone Staffer Caller: Correct.

Lead: Oh, okay. So maybe they could be your backup? Maybe you need a backup company?

Phone Staffer Caller: That’s a possibility, that’s a possibility.

Lead: So could my project manager drop by and talk to you for approximately 10 to 15 minutes?

Phone Staffer Caller: Oh, yeah, you can do that.

Lead: OK. The address I have here is (redacted). Is this your office address?

Phone Staffer Caller: It is. It’s one of my offices. I have a home office as well.

Lead: Oh, you have a home office. So currently, do you have properties that need power washing before painting?

Phone Staffer Caller: OK, so once my project manager speaks with you, you can discuss which projects need power washing, and it’s up to the two of you how to proceed.

Lead: Right. So to address you properly, can I have your name? I wasn’t able to hear it clearly earlier.

Phone Staffer Caller: Where did you get my contact information?

Lead: OK, I first called the main number, and a lady told me that it’s more of a national number. She gave me your number because I provided the zip code. So she gave me your number to contact you.

Phone Staffer Caller: And where are you located?

Lead: Our power washing company is located in (redacted), California, but we offer power washing nationwide. The business I’m calling about today focuses on Louisiana, including New Orleans and nearby areas. Do you currently have any projects in these places?

Phone Staffer Caller: You can send me an email with the contact person for my local area. I may give them a call.

Lead: OK, so the number you’re seeing right now—that’s the number we’re calling from. I’ll be the one to follow up. If you give me your email, I’ll send you our company’s service options. Maybe that’s a better way forward?

Phone Staffer Caller: Yeah, I mean, you can have your project manager or whoever is in charge for the local area give me a call.

Lead: So this number I’m calling is the best number to reach you?

Phone Staffer Caller: Yes, the last four digits are (redacted).

Lead: And for our records, can I have your full name, please?

Phone Staffer Caller: Kevin (redacted