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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Corry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pinehurst

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this call, we reached out to a property management office in Texas to introduce our client’s power washing services. The contact provided an email to send more information and direct the proposal to the appropriate project managers. This is a great example of how cold calling for leads can open doors for future business opportunities. Below is the redacted call transcript to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hi, thank you so much for answering the call. Good morning. How are you?

Lead: I’m good. How are you?

Phone Staffer Caller: I’m doing fine. Thank you so much for asking. By the way, now I’m just trying to reach out to check if we can talk to your property manager, ma’am.

Lead: I’m sorry. Who do you mean?

Phone Staffer Caller: The property manager.

Lead: Is this in reference to a company you’re trying to provide information?

Phone Staffer Caller: Yes, ma’am. That’s right. We’re trying to see if we are able to connect with you and try to give our proposals regarding our power washing services. Maybe in the future, if you need our services, then that would be the time you can reach out. So, am I able to take down some information?

Lead: Oh yeah, of course. I can give you an email address where you can send the information.

Phone Staffer Caller: Yes, so you can send the project manager information about your company to (redacted).

Lead: Ok, just to confirm, that is (redacted)?

Phone Staffer Caller: It’s (redacted).

Lead: Oh, okay, (redacted).

Phone Staffer Caller: Yeah. Oh, thank you. And I’m sorry, may I know the name of the project manager?

Lead: You can address it to Kory or Chris, they are both project managers, and they both have access to the same email.

Phone Staffer Caller: Oh, ok, so Kory as in C-O-R-R-Y?

Lead: Yes.

Phone Staffer Caller: Or Chris as in C-H-R-I-S?

Lead: Thank you.

Phone Staffer Caller: And what was the last name of Kory?

Lead: (redacted).

Phone Staffer Caller: And Chris?

Lead: (redacted).

Phone Staffer Caller: Thank you. And who am I talking with right now, please?

Lead: This is Solana.

Phone Staffer Caller: Solana as in S-O-L-A-N-A?

Lead: Yes.

Phone Staffer Caller: Thank you. Solana, are you one of the managers or are you the site manager?

Lead: No, I just work in an office.

Phone Staffer Caller: Okay, that’s fine. I just need that for my reference and to make sure I have the correct information in my list. This is for (redacted) located at (redacted), is that right?

Lead: That’s correct.

Phone Staffer Caller: Thank you so much. But, Solana, I just want to ask real quick—what will be the best time for me to call back so that I can reach one of the property managers?

Lead: This is my line. They don’t have a direct number. They’re out on the field. The best way to reach them is via email.

Phone Staffer Caller: Wow! Yeah. Wow, okay. No worries. I’ll just send this email and hope that we’ll be able to hear from them soon. But I really appreciate this information, Solana. This is a big deal for me—thank you.

Lead: You’re welcome.

Phone Staffer Caller: Okay, thanks. Bye.
“`