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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Scarsdale

Intro:

At Phone Staffer, we help home service companies grow by using targeted cold calling strategies to generate qualified leads. In this transcript, our team contacted a local office on behalf of one of our clients offering power washing services. The office manager expressed interest and requested that a proposal and service information be sent via email for review and forwarding to the appropriate property manager.

This call is a great example of how outbound marketing for home service companies can open the door to new B2B opportunities. Below is the redacted transcript from that conversation.

Ai Transcript:

Phone Staffer Caller:
Thank you for calling (redacted), this is Mary Kate.

Lead:
Oh hi, hello, good morning Mary. Jolee here. How are you today?

Phone Staffer Caller:
Good. How are you?

Lead:
Yeah, I am good also. The reason why I am calling today is to check if it would be the best time to drop by to your office to speak with the Property Manager or the owner.

Phone Staffer Caller:
I’m sorry, what is this regarding?

Lead:
Um, sure, sure. By the way, we offer power washing services and the manager does pressure washing next week in the area. So I just wanted to check if he can provide like a free quotation and checking if he could drop by next week as well, like anytime you’re available.

Phone Staffer Caller:
Um, best course of action would probably be to send me an email and I can forward it along.

Lead:
Sure, what would be the best—

Phone Staffer Caller:
Um, sure. M.

Lead:
Perfect.

Phone Staffer Caller:
And it would be m4marycooper@(redacted).com, correct?

Lead:
Perfect!

Phone Staffer Caller:
Ok.

Lead:
Um, you know by the way I was able to um hear your first name and last name—I’m sorry?

Phone Staffer Caller:
Oh, Mary Kate (redacted).

Lead:
Oh, Mary (redacted), alright. So yeah, we’ll inform our project manager to send an email so you can also review the services we offer. And we’re speaking with the property manager I believe? The office manager?

Phone Staffer Caller:
Oh, the office manager.

Lead:
Alright, so—
And do you have the property manager or—

Phone Staffer Caller:
We have a multitude, because we have so many entities. So that’s why I’m saying send it to me and I’ll send it along.

Lead:
Okay, perfect.

Phone Staffer Caller:
Alright, so yeah. Thank you so much for your time and have a great day.

Lead:
Bye, you too.

Phone Staffer Caller:
Bye.