Type: Power Washing
Lead Grade: Cold – C
Name: Dominic (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: The Colony
Intro:
“At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this transcript, we reached out to a property management company in The Colony to introduce our client’s power washing services. While the initial contact wasn’t the decision-maker, we were able to gather the correct contact information and set the foundation for future follow-up. This is a great example of how outbound marketing for home service companies can create new business opportunities through persistence and relationship-building. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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Phone Staffer:
Thank you for calling (redacted). We provide homes where you truly feel cared for. Please note that this call may be recorded for quality assurance. For more information on our privacy practices, visit our website.
If you’re a new caller interested in leasing any of our apartment homes, please press 1.
If you’re an existing resident or have already been in touch with one of our staff, please press 2.
If you’re a (redacted) vendor, please press 3.
Thank you for calling.
For questions about vendor credentialing within (redacted), please press 1.
To speak with a member of our management team, press 2.
For questions about your district…
Lead:
Hi, Megan. I am looking for Lorelie (redacted).
Phone Staffer:
Lorelie (redacted) is actually no longer working at this property.
Lead:
I see. I’m sorry about that.
This is Roge, by the way, with (redacted) Power Washing. I’m reaching out regarding our power washing services for apartments and property management companies like yours.
I’d like to take this opportunity because one of our project managers is just in the area right now. He is actually visiting properties and providing proposals.
I wanted to know if he can drop by maybe tomorrow or sometime next week. Don’t worry, Megan—no obligation, no commitment. We would just love to touch base and provide the proposal for our power washing services.
Phone Staffer:
I actually wouldn’t be the one to speak with about this. It would be our Resident Service Manager.
However, let me provide you with the email—that way, you can send over the information, and they can reach back via email.
Lead:
Okay, okay. Yeah, yeah. Thank you.
Phone Staffer:
Absolutely, and you can even leave your contact information so they can reach back out to you.
Let me know when you’re ready for that email.
Lead:
Yeah, I’m ready for the email.
Phone Staffer:
Alright, that would be (redacted), and that is (redacted) at (redacted).
Lead:
Thank you so much for that. So that’s (redacted) at (redacted).
May I know the name of the person? What’s the position again?
Phone Staffer:
Yes, that is for our Resident Manager, since Lorelei isn’t here anymore.
Her name is Dominique.
Lead:
Dominique, okay. Dominique—D-O-M-I-N-I-C, correct?
Phone Staffer:
Correct.
Lead:
And may I know the last name, please?
Phone Staffer:
That is (redacted).
Lead:
Right. Ok.
And your name is Megan, and are you the manager there, or the leasing consultant?
Phone Staffer:
I’m the leasing consultant, correct.
Lead:
Okay, thank you for that, Megan.
And this is for (redacted) Apartments.
Best callback number is (redacted), and this is still located at (redacted), right?
Phone Staffer:
Yes.
Lead:
When will Dominique be available for a callback?
Phone Staffer:
He is currently out on lunch right now, and I know he has a 2 p.m. call, so I’m not sure.
I would recommend sending the email, and then he can provide his availability if he would want to take a phone call or anything like that.
I don’t want to give you a certain time.
Lead:
That is totally fine.
Thank you for that. I’ll also try to maybe call back on Monday if that’s okay, or next week, so that I can speak with him.
Phone Staffer