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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Lorelei (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: The Colony

Intro:

At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this call, we reached out to a leasing consultant at an apartment community in Texas to offer power washing services. While the decision-maker wasn’t available, we secured contact information for the General Manager to follow up with a proposal. This is a great example of how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling (redacted). We provide homes where you truly feel cared for. Please note that this call may be recorded for quality assurance and for more information on our privacy practices, visit our website. If you’re a new caller interested in leasing one of our apartment homes, please press (redacted). If you’re an existing resident or have already a VA…

Lead: Thank you for calling (redacted), this is Kayla. How can I help you?

Phone Staffer Caller: Hi Kayla, this is Raj with (redacted) Powerwashing. How are you?

Lead: Good, how are you?

Phone Staffer Caller: That’s good to hear. I’m doing good, thank you so much for asking. Kayla, I’m reaching out regarding our power washing services. One of our project managers is in the area right now, visiting properties and commercial establishments to provide proposals. We wanted to know if we could drop by sometime this week. Don’t worry, no obligation, no commitment. We’re just looking to touch base and provide a proposal for power washing services.

Lead: Okay. Well, thank you so much for calling. I can give you my general manager’s email if you want to reach out to her. She’s not in the office today, but I can provide that for you.

Phone Staffer Caller: Yeah, sure, I’ll be more than happy to take a note of that. When will she be available for a callback?

Lead: I’m not sure. Honestly, I don’t know when she’ll be in tomorrow.

Phone Staffer Caller: Okay, that’s totally fine. May I know the email, please?

Lead: Oh, it’s going to be (redacted) at (redacted).com.

Phone Staffer Caller: (Redacted).com. Got it. Thank you! May I know the name of your General Manager?

Lead: (Redacted).

Phone Staffer Caller: Is it spelled (redacted)?

Lead: Yes.

Phone Staffer Caller: Got it, thank you. And this is for (redacted) Apartments?

Lead: Yes.

Phone Staffer Caller: Okay. Our first callback number is (redacted). And this is still located at (redacted), Texas, (redacted)?

Lead: Yes.

Phone Staffer Caller: And you said your name is Kayla, right? May I know your position there for documentation purposes?

Lead: Yeah, my name is Kayla, and I’m the ALC.

Phone Staffer Caller: I’m sorry?

Lead: No worries.

Phone Staffer Caller: Oh, yeah, I’m sorry, what’s your position there?

Lead: I’m an ALC, the Leasing Consultant.

Phone Staffer Caller: Oh, I see. Thank you so much for that. Kayla is spelled K-A-Y-L-A, right?

Lead: Yes.

Phone Staffer Caller: Okay, thank you so much, Kayla. We will go ahead and send our company profile so that your General Manager will be able to see the services that we offer. Thank you, and take care!

Lead: Okay, thank you. Bye.
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