Type: Power Washing
Lead Grade: Cold – C
Name: Tareka (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Vestavia Hills
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling and outbound marketing. In this call, we connected with a property manager in Birmingham to introduce power washing services for their commercial property. Although the property is still under construction, the manager shared a future timeline for potential service needs, and we secured contact details for follow-up. This is a great example of how outbound marketing for home service companies can establish relationships and generate future opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling. Please wait, and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance.
Phone Staffer Caller: Thank you for calling (redacted). This is Teresa. I’m happy to help you.
Lead: Hi there, ma’am.
Phone Staffer Caller: Hi there. Good afternoon.
Lead: El here. How are you doing?
Phone Staffer Caller: I’m doing great. How are you?
Lead: Awesome! I’m doing awesome! By the way, happy St. Patrick’s Day.
Phone Staffer Caller: Thank you. Same to you.
Lead: Thank you so much! Yes, I’m wondering if you’re the property manager or if you can connect me over to the person that I can talk to about maintenance. I’m with a power washing company.
Phone Staffer Caller: So that will be me. But we are still under construction right now, so we don’t have any key needs or anything of that sort, probably not until about August.
Lead: Okay, gotcha, gotcha. I’ve been sending out a proposal with (redacted), which I believe you guys are associated with. Just checking in case you needed some help or work done in August. Can I send you information in the meantime? Let me know via email?
Phone Staffer Caller: Yeah, you can! Can I give you my email address?
Lead: Oh, yes, of course! Let me send it to you directly.
[Pause]
Lead: Hello?
Phone Staffer Caller: Okay, yes, I’m here. I’m sorry.
Lead: I’m sorry. Are you waiting on me?
Phone Staffer Caller: Oh, yes, ma’am. Oh, yeah. Can I have your email address?
Phone Staffer Caller: Oh, I’m sorry. I thought you had me on hold. Okay, okay, the email is gonna be (redacted).
Lead: Okay, got you. Let me just double-check if I got it right. That’s (redacted)?
Phone Staffer Caller: Yes.
Lead: Okay, I got it. I just need it for my reference for this comment for quality purposes. And what’s your name?
Phone Staffer Caller: Tarinka. Spelled T as in Tom, A, R as in Roger, E as in Edward, K as in Kite, A as in Apple, and then last name (redacted).
Lead: Okay, lovely. Can you help me?
Phone Staffer Caller: Yes, go ahead. I’m sorry, go ahead.
Lead: Oh, yeah. Can you help me spell your last name?
Phone Staffer Caller: Oh, yeah. Yes, it’s going to be (redacted).
Lead: Okay, so that’s (redacted)?
Phone Staffer Caller: Yes.
Lead: Okay, awesome, awesome. Just in case, you know, is this a good contact number to reach you at?
Phone Staffer Caller: No, it’s gonna be (redacted).
Lead: And just need to confirm, (redacted) is at (redacted)?
Phone Staffer Caller: Yes.
Lead: Oh, okay, awesome. Yes, Tarinka, just wanted to confirm if, like, 10 to 15 minutes anytime this week, let’s say Wednesday, works? If you want, I can come by, see what you guys have, and give an estimate.
Phone Staffer Caller: So we wouldn’t need an estimate right now because I can’t actually do anything yet. We’re not on the property yet. We don’t open up until June 1st, so that would be a better time to reach out—once we’re able to get on-site and provide you with the details. I don’t have them right now.