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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Angela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Waller

Intro:

At Phone Staffer, we use cold calling to help home service companies connect with potential clients and generate qualified leads. In this outbound call, our agent reached a receptionist at a property management office in Weldon, Texas, while attempting to schedule a visit with the maintenance manager. Although the decision-maker was unavailable, we successfully secured an email contact to share information about our client’s power washing services. This is a great example of how outbound marketing for home service companies can open doors to future business opportunities. Below is the redacted transcript of the call to protect personal and company details.

Ai Transcript:

Phone Staffer Caller:
Hi there, this is Tessa from a power washing company. I’m just trying to reach your property manager or maintenance manager, ma’am.

Lead:
I’m so sorry, where are you calling from?

Phone Staffer Caller:
I’m calling from a power washing company. I’m just reaching out to businesses and trying to see if we can visit and talk to a manager.

Lead:
Unfortunately, I don’t have my manager here. She’s out on vacation, and I don’t have anybody in the office currently to speak either.

Phone Staffer Caller:
Oh, that’s bad for me. Do you think I’ll be able to have the manager’s email or the best email where I can send our initial information?

Lead:
Yes, you can send it to our info email, just whenever you’re ready.

Phone Staffer Caller:
Yes, ma’am, I’m ready.

Lead:
It is info at (redacted).com.

Phone Staffer Caller:
Info at (redacted).com, correct?

Lead:
Correct.

Phone Staffer Caller:
Thank you. May I know who am I speaking with right now, please?

Lead:
My name is Heather.

Phone Staffer Caller:
Heather, thank you. Heather, I just want to ask, are you the vacancy—uh, ma’am, what’s your designation in the company, just for me to put in my notes?

Lead:
Your phone line broke. What did you say?

Phone Staffer Caller:
I’m sorry. I just want to ask, what is your designation in your company, just for me to put it on my notes?

Lead:
I’m the receptionist.

Phone Staffer Caller:
Receptionist, I assume. And the manager’s name?

Lead:
Angela.

Phone Staffer Caller:
Angela’s—again, Angela’s last name?

Lead:
(redacted).

Phone Staffer Caller:
Thank you. Heather, just to confirm that I have the correct information right here, just for my reference—(redacted), located at (redacted), correct?

Lead:
Correct.

Phone Staffer Caller:
Thank you. Just a quick question, Heather—do you think I can go back next month to reach the manager?

Lead:
I’m not very certain. She’s usually in and out of the office, so I can’t really verify exactly when she’ll be in the office for you.

Phone Staffer Caller:
Oh yes, of course. That’s totally fine. I will just go ahead and send our initial information. Maybe I can receive a response from the manager. Thank you, Heather.

Lead:
Thank you.

Phone Staffer Caller:
Thank you. Bye bye. Have a good day.