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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Yonkers

Intro:

At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies. In this call, our team reached out to a property management company in the Bronx to offer professional power washing services. While the company already had a contractor, they were open to receiving information for future consideration. This is a great example of how outbound marketing for home service companies can create opportunities for future business. Below is the redacted call transcript to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling (redacted). If you know your party’s extension, you may enter it at any time. For a dial-by-name directory, press 4. If you are calling about a listing, press 5. For a fax number, website, and mailing address, press 6. To repeat this panel, press 7. Otherwise, please stay on the line or press 04 for assistance. Calling the operator, please wait a moment.

**Phone Staffer Caller:**
(Redacted), good morning.

**Lead:**
Hi, hello, good morning. Yoli here. How are you today?

**Phone Staffer Caller:**
I’m good, thank you. How about yourself?

**Lead:**
Yeah, I’m good as well. Thank you for asking. Anyway, the reason I’m calling today, I just wanted to check when would be the best time for me to drop by your office to speak with a property manager.

**Phone Staffer Caller:**
For which property?

**Lead:**
The address I’m calling in, let me check… 850 Bronx.

**Phone Staffer Caller:**
What is this, Yolanda?

**Lead:**
River Roads. Yeah, by the way, I’m with (redacted) Power Washing. So one of our project managers—

**Phone Staffer Caller:**
No, I mean, we already have a power washing contractor, but you’re free to send us an email with your information so we can have you on the list.

**Lead:**
Oh, I see. Yeah. So what would be the best email that you could provide to send the detailed information?

**Phone Staffer Caller:**
Excuse me?

**Phone Staffer Caller:**
The email is (redacted).

**Lead:**
(Redacted), for Indigo, N for Nancy, C for Charlie, dot com?

**Phone Staffer Caller:**
Yes.

**Lead:**
And the name of the property manager so that I’ll address it properly when I send?

**Phone Staffer Caller:**
Mmm hmm. You can send it to Denise.

**Lead:**
Oh, Denise. And last name of Denise?

**Phone Staffer Caller:**
I’m the only Denise. That’s fine.

**Lead:**
Okay. Yeah, it’s okay. And your name again? I’m sorry?

**Phone Staffer Caller:**
Denise.

**Lead:**
Oh, you’re Denise. Am I speaking with the assistant property manager, or am I talking with the property manager?

**Phone Staffer Caller:**
I mean, I’m one of the people that handle it.

**Lead:**
Thank you so much for your time, Denise. You have a great day.

**Phone Staffer Caller:**
You too. Bye-bye.