Type: Mortgages
Lead Grade:
Name: Melissa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we specialize in helping home service companies generate valuable leads through outbound strategies, including cold calling campaigns. In this transcript, we engaged with a homeowner in Miami to discuss a potential mortgage refinancing opportunity. The homeowner provided details about their current loan and expressed interest in lowering their interest rate, with a follow-up consultation scheduled with our client’s loan manager. This interaction highlights the effectiveness of cold calling in outbound lead generation and showcases how personalized outreach can yield strong results for home service companies. For privacy reasons, the details of the call have been redacted below.
Ai Transcript:
Phone Staffer Caller:
Hello. Okay, yeah, it’s Chris. I’m so sorry. I’m so sorry. I don’t know what happened, but I can hear you. But it seems like you hear me earlier. Can you hear me?
Lead:
I hear you better now, it’s cracking up real bad.
Phone Staffer Caller:
Yeah, I’m not sure you’re actually in Florida, Miami. That’s where we are. Probably the storm, if you have heard. So yeah, it’s probably the effect. But anyways, though, as I was saying, I was asking earlier how much is your total loan amount for the house, just to raise? Can you give me, like, probably?
Lead:
Yeah, my balance is actually about eight thousand.
Phone Staffer Caller:
Eight thousand. Okay. So that’s, that’s the amount left.
Lead:
The total, yes.
Phone Staffer Caller:
Okay but when you started, how much was the total you said?
Lead:
How much was it? Yep, when I bought it.
Phone Staffer Caller:
Yes, ma’am.
Lead:
I believe it’s probably about sixty-three.
Phone Staffer Caller:
Sixty-three, but the total amount left is about eight thousand dollars, right?
Lead:
Yes.
Phone Staffer Caller:
Okay. Got it. About then? Yeah, it’s all good. But, Hey, you know what? Even if you’re only at eight thousand dollars with a seven percent interest, I can’t imagine how much you’re still paying every month for this mortgage, right?
Lead:
Right.
Phone Staffer Caller:
Right, there you go. And also, give me one second in here. So, what is your last name? You go by it now?
Lead:
It’s Armendariz. That’s A-R-M-E-N-D-A-R-E-Z.
Phone Staffer Caller:
Armendariz, gotcha. Okay, so, uh, what time would you be available? What time would you prefer you will be available for, like, later this evening?
Lead:
Probably about 6?
Phone Staffer Caller:
6 p.m. All right, got it. Let me check the schedule, if one of our managers is here. 6:30, will that be fine?
Lead:
Yeah, that’s fine.
Phone Staffer Caller:
All right, 6:30 p.m., okay. Yeah, I think I got a loan manager available by then.
Lead:
Okay.
Phone Staffer Caller:
Yeah, they will be sending you an e-mail before they actually call you, just to make sure you will be able to answer the phone because we don’t want to waste your time as well. What’s the best email address you’ve got?
Lead:
It’s gonna be… Armendariz, which is my last name.
Phone Staffer Caller:
Mm-hmm.
Lead:
Okay. [redacted] at [redacted].com
Phone Staffer Caller:
And your Melisa is spelled with two Ss, right?
Lead:
Yes, sir.
Phone Staffer Caller:
Okay, got it. So, [redacted] at [redacted].com. Okay, well, I’ve got all the details I’ve got in here, Melissa. So, uh, this is what I’m gonna do. One of our loan managers will be calling you tonight, around 6:30 pm. They will discuss with you the latest rates.
And, um, so you could actually benefit from it by lowering down your 7% and enjoy the savings you get every month.
Lead:
Sure.
Phone Staffer Caller:
Your mortgage for the remaining of your balance. Sounds good