Type: Mortgages
Lead Grade:
Name: Leticia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Homestead
Ai Transcript:
“`
**Phone Staffer Caller:** Yeah. A good, good day. Let me share. My name is Chris. We’re just going through some lists of homeowners in the area, and we saw that we can help you refinance your current mortgage. Lower your existing interest right?
**Lead:** Are you still, are you still a Northwest? A record shows your name is Leticia, and you have an FHA loan type at 7% interest rate. Is this correct?
**Phone Staffer Caller:** Yes, and that’s the reason why we’re calling you, because that 7% interest rate is through the roof. And that’s killer. Now, we’ve got your address at (redacted). This is in Homestead, right?
**Lead:** Yeah.
**Phone Staffer Caller:** I got it. Now, what we do, is if we could ask when would be the best time that you’ll be available for one of our loan officers to actually call you, so he can discuss with you how to bring down the 7% interest rate and calculate the savings that we can get. Do you have an available time of the day?
**Lead:** No, it’s also tomorrow afternoon, like that time tomorrow.
**Phone Staffer Caller:** If you have it, somebody who speaks Spanish, it’s better for me.
**Lead:** Oh, okay. Well, I’ll go ahead and let one of our loan officers know. Do you have a specific time tomorrow?
**Phone Staffer Caller:** Anytime is okay.
**Lead:** Anytime? Like, probably in the afternoon, right?
**Phone Staffer Caller:** Anytime in the afternoon. That will be better?
**Lead:** Yeah.
**Phone Staffer Caller:** Okay, got it. Give me one second in here. I’ll just put that on my calendar. And this is for Miss Leticia (redacted). And do you still know how much the total loan amount is?
**Lead:** Mm. I don’t know.
**Phone Staffer Caller:** Okay, like around 200? 300 probably?
**Lead:** My loan?
**Phone Staffer Caller:** Um, your loan amount? The total amount of your loan?
**Lead:** 300-something. About 300-something.
**Phone Staffer Caller:** Alright, I got it. Okay, and is this still an updated email address we have here? (redacted)@yahoo.com?
**Lead:** Yeah, because it’s on.
**Phone Staffer Caller:** Got it. So Leticia, tomorrow, in the afternoon after 12, somebody will be calling you—one of our loan officers—so they can discuss this with you. Okay?
**Lead:** Okay, okay.
**Phone Staffer Caller:** You have a beautiful and blessed day, ma’am.
**Lead:** You too. Talk to you later.
**Phone Staffer Caller:** Bye, bye.
“`