Type: Mortgages
Lead Grade:
Name: Paula (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Houston
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling techniques. In this particular call, we reached out to a homeowner in Houston, Texas, on behalf of a mortgage company, offering an opportunity to lower their existing loan interest rate. The homeowner was interested in learning more, and an appointment was scheduled with a loan manager to discuss potential savings. This interaction highlights the effectiveness of outbound calling efforts to connect with potential clients and increase business for service providers. If you’re looking to improve your outbound strategy or generate leads for your home service company, cold calling can be a powerful tool. Below is the redacted call information to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller**: Hello?
**Lead**: Yeah.
**Phone Staffer Caller**: I’m looking for Paula, uh, regarding us.
**Lead**: Oh, yeah, well, actually my name is Chris with a (redacted). I’m simply calling because a record shows that you’ve got a FHA loan with a massive 7% interest rate. Is this still correct?
**Lead**: Uh, what?
**Phone Staffer Caller**: Oh you’ve got a FHA loan with 7% interest rate for your mortgage. Is this still accurate?
**Lead**: Yeah.
**Phone Staffer Caller**: Yeah, well, actually, Paula, that’s the only reason why we’re calling you today, because our loan managers saw that you’re still using the old interest rate, which is 7%. That’s through the roof compared to the latest rates.
Now, actually, we’re reaching out to all the homeowners here in the North Tay Court of Houston, Texas. And I don’t want to waste much of your time, Paula. Um, I will go ahead and give all these details to one of our loan managers. Uh, they will call you back at a later time so they can discuss with you over the phone the latest rates, how tremendously we could help you lower your existing interest from 7% and the amount of money you could save every month from your mortgage.
Uh, would you happen to have like any time available today, later? Like, let’s say five?
**Lead**: Yeah, I mean, my mortgage is so high right now I was paying $180,000 something now I’m paying $2,088. Man, that’s really absurd to tell you honestly.
**Phone Staffer Caller**: OK Paula, I’ve got the calendar of one of our managers here. Would you be available let’s say around 5-5:30? Later?
**Lead**: OK, got it.
**Phone Staffer Caller**: And just to confirm, I have your complete address here at (redacted) Vista Norte Court, Houston, Texas (redacted), right?
**Lead**: Yes.
**Phone Staffer Caller**: And this is the best number to call you back at later, correct?
**Lead**: Yes.
**Phone Staffer Caller**: Alright, got it, and also I just need to ask how much the total loan amount is for your mortgage for the house? Would you like me to enter my numbers of interest?
**Lead**: Uh, how much did that pay? My house cost?
**Phone Staffer Caller**: Yup, the total amount. It was $204? $200 for the mortgage? $250? Or around $400?
**Lead**: No, no, no, what do you mean?
**Phone Staffer Caller**: Uh, how much my house cost?
**Lead**: Yup, the total amount. It was $204?
**Phone Staffer Caller**: $204,000. OK. Got it.
**Lead**: Yeah.
**Phone Staffer Caller**: We just needed this so we could actually base the rates that you should be properly getting, compared to 7%. And lastly, what is the best email address you’ve got so we can send you a confirmation before they ring you later this afternoon. What is it?
**Lead**: My email?
**Phone Staffer Caller**: Yup, the best email address you’ve got.
**Lead**: Uh… (redacted) Gmail dot com.
**Phone Staffer Caller**: (redacted) at Gmail. OK. So, let me just read this back. Uh, (redacted) at Gmail dot com, right?
**Lead**: Yes.
**Phone Staffer Caller**: OK, got it. Now, I’ve got all these details with me, uh, Paula. Somebody, a loan manager from (redacted