Type: Mortgages
Lead Grade:
Name: Marlos (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies. In this redacted transcript, our team contacted a homeowner in Texas to discuss refinancing options for their mortgage. During the conversation, we identified the opportunity to potentially lower their interest rate and scheduled a follow-up call with one of our loan managers. This approach, utilizing cold calling for leads, demonstrates our effectiveness in reaching potential clients and creating valuable opportunities for our partners.
Below is the redacted call details to protect the privacy of the individual involved.
Ai Transcript:
**Phone Staffer Caller:**
Hello?
**Lead:**
Yeah, hi.
**Phone Staffer Caller:**
I’m looking for Marlos.
**Lead:**
Yeah?
**Phone Staffer Caller:**
Oh. Yeah, hi. Uh, good day, man. This is just to Chris with (redacted). We’re simply calling because our record shows that you’ve got an FHA loan with a massive 8% interest for your mortgage, is this still correct?
**Lead:**
Is that correct?
**Phone Staffer Caller:**
Yeah, that’s the only reason why we’re calling Marlos, because we’re the ones responsible for calling all the homeowners here in Falcon Drive, Urban, Texas. And, uh, our loan managers saw that you’re still using an old interest rate. That’s why you’re stuck with 8%, which is very high compared to the low, uh, or the latest rates that are already out in the market.
Now, um, you’re still at (redacted) Falcon Drive, Urban, Texas. Is this correct?
**Lead:**
Great.
**Phone Staffer Caller:**
Yup. Now Marlos, I’m going to give all these details to our loan manager so they can call you back at a later time to discuss with you over the phone, uh, what the latest rates look like, and then I’ll lower down your interest, your 8% interest. So you can have some savings on your mortgage each month.
Do you have an available time later this evening, like probably 5 or 6 PM to take a phone call?
**Lead:**
They can call me anytime right now.
**Phone Staffer Caller:**
Okay. And, um, right now. Got you. Um, give me one second here, Marlos. And, um, this is the best number they can ring you back at, right? (redacted).
**Lead:**
Correct. That is correct.
**Phone Staffer Caller:**
Yes. All right. Got it. And, Marlos, how much was your total loan amount when you started? Was it just around 200-300 maybe?
**Lead:**
Around 285, something like that.
**Phone Staffer Caller:**
285? Okay, got it, give me one second here. All right. And, um, just bear with me for one second. This is for Mr Marlos (redacted), and before they ring you later this afternoon, Marlos, they will send you an email just to make sure you’ll be able to answer the phone. Do you have an email address they can send that to?
**Lead:**
Yes, that’s (redacted) at gmail.com.
**Phone Staffer Caller:**
No, sorry, at yahoo.com?
**Lead:**
Yes, at yahoo.com.
**Phone Staffer Caller:**
At yahoo.com!? Got it! So Marlos, I’ll have one of our loan managers call you back later, probably around 5 PM, 4:30. Would that be fine?
**Lead:**
4:30, I should be driving at that time. If they can call me a little bit earlier than that, I will be happy to answer the phone call.
**Phone Staffer Caller:**
Okay. How about this, Marlos—let’s see if one of our loan managers is available on the other line. Is that fine with you? Could you stay on the line for a second?
**Lead:**
All right, got it.
**Phone Staffer Caller:**
Stay on the line for a couple of minutes, man! Don’t hang up, I’ll be back with you, okay?
**Lead:**
Thanks!
**Phone Staffer Caller:**
Bye!