Type: Mortgages
Lead Grade:
Name: Eduardo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Jacksonville
Intro:
At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this redacted example, we called a homeowner in Jacksonville to discuss mortgage refinancing options and explore opportunities for lowering their interest rate. Although the homeowner was already working with other lenders, he agreed to hear our client’s offer and scheduled a follow-up call. Cold calling for leads remains a powerful method to engage potential clients and drive conversions for home service businesses. Below is the redacted call transcript to ensure privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello, looking for Mr. (redacted)?
Lead: Yes.
Phone Staffer Caller: Yes, this is my husband. I’m sorry?
Lead: One moment, please, one moment.
Phone Staffer Caller: Okay, sure.
Lead: Yes, hello?
Phone Staffer Caller: Yes, hello, is this Mr. Eduardo (redacted)?
Lead: Yes, I am.
Phone Staffer Caller: Hey, good morning, Ed. My name is Chris from (redacted). We’re calling all the homeowners here at (redacted) in Jacksonville because our record shows that here you currently have an FHA loan with a massive 6.75 profit rate for your mortgage. Is this correct?
That’s the only reason why we are calling you, Ed. Our loan managers saw that you’re still stuck with an old interest rate, which is 6.75. That’s why it’s very high compared to the latest one that’s out there.
Now, I will share all these details to our loan managers, Ed. They will be calling back at a later time, so they can discuss with you the newest rate to tremendously lower your 6.75 interest, and share the process of how to get your new savings of money every month with your mortgage.
Do you have any available time today or tomorrow between 9-5am, Ed?
Lead: I’m sorry. I’m working with my lenders. They told me the same one you told me and probably we are refinancing with them.
Phone Staffer Caller: I see, but yeah, at least you could just hear them out for an option. Who knows, they could offer you much lower than what your lender offered to you. There’s no obligation. Just need to listen, man. That’s all I’m asking.
Lead: Okay, I—
Phone Staffer Caller: I’m sorry.
Lead: Yes, I know. I know.
Phone Staffer Caller: Yeah, yeah, so yeah. Can you take like a phone call from one of our loan managers just to hear what they could offer you compared to your lender?
Lead: Okay.
Phone Staffer Caller: Yeah? Sure. And when do you think you can take that phone call? Can you do it today? Like probably after 5 p.m.?
Lead: 5 p.m. yeah, that’s fine.
Phone Staffer Caller: Okay, 5 p.m. today. This is for Mr. Eduardo (redacted), and you have a 6.75 interest rate here. You’re currently at (redacted) at (redacted) in Jacksonville, Florida, right?
Lead: Right.
Phone Staffer Caller: And how much is your total loan amount for the mortgage?
Lead: 255.
Phone Staffer Caller: 255,000. Okay, got you. And that’s totally a lot of money every month you’re paying with a 6.75 interest rate.
All right, and also, Ed, I’m showing here that you’ve got an email address. Correct me if I’m wrong. This is updated. It’s (redacted). Are you using that?
Lead: Yeah, no way. Yes. Yes, I’m.
Phone Staffer Caller: Okay, got it. Yeah, because they should probably send you an email first before they call you today around five, so they can make sure that we are not wasting your time in. All right?
Lead: Okay.
Phone Staffer Caller: Perfect. Okay, thanks for all the details, Ed. You have a beautiful day. God bless you and your wife. All right, we’ll talk to you later. My name is Chris with (redacted). Bye, Ed.
Lead: Bye. Bye.
“`