Type: Mortgages
Lead Grade:
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kissimmee
Ai Transcript:
Certainly! Below is the cleaned-up version of the transcript with sensitive information redacted:
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**Phone Staffer Caller:** Hi, is this uh, Joseph?
**Lead:** Who is this?
**Phone Staffer Caller:** Hi Joe, my name is Chris. We’re just going through some lists of homeowners in the area. We saw that we can help you refinance your current mortgage and lower your existing interest rate. Our record shows here that you’ve got an FHA loan with a seven percent interest rate, right?
**Lead:** I think so. I honestly don’t really know, man.
**Phone Staffer Caller:** So, uh, that’s the reason why we’re calling the homeowners in this area. You’re still at (redacted) North Plate Lane, right?
**Lead:** Yeah.
**Phone Staffer Caller:** That’s why it was brought to our attention because a seven percent interest rate is, uh, through the roof, Joe. That’s a killer. And, um, is this the best number to actually call you back on, (redacted)?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, I’ll have one of our loan officers call you. What would be the best time? You got a few minutes to talk to our loan officer, man?
**Lead:** Um, I’m off for the next 10 days so…
**Phone Staffer Caller:** For the next 10 days? Alright. Just giving like probably uh 5 to 10 minutes of your time? Would evening times work?
**Lead:** Yeah, evening, afternoon, morning. It doesn’t matter.
**Phone Staffer Caller:** Alright, got it. I’ll go ahead and let them know to call you. We got all your records here. How much is your total loan amount, if you could remember, man?
**Lead:** I think 270.
**Phone Staffer Caller:** 270, okay, I got you. Is this still your up-to-date email address, (redacted)?
**Lead:** Yes, I got it.
**Phone Staffer Caller:** Now Joe, I’ll let one of our loan officers know to reach you back. Probably in the afternoon, around 3-4, maybe. They can actually calculate the rate and streamline that down because I don’t want this 7% killing you, man. Alright?
**Lead:** Okay, so what company is this?
**Phone Staffer Caller:** Oh, it’s (redacted). It’s like (redacted). My name is Chris. Just wait for that call from our loan officer, Joe.
**Lead:** Alright.
**Phone Staffer Caller:** Thank you. Hey, have a nice day, man. Be safe.
**Lead:** You too, bye.
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