Type: Mortgages
Lead Grade:
Name: Rivera (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Miami
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies through personalized cold calling strategies. In this example, we reached out to a homeowner in the Miami area, offering assistance with their mortgage refinancing. By identifying the homeowner’s high-interest rate, we were able to schedule a follow-up appointment with a loan manager to discuss potential savings options. This demonstrates how effectively cold calling for leads can help businesses connect with homeowners to offer solutions. If your home service company is looking to improve lead generation, our proven cold calling tactics can help you get more leads and grow your business. Below is the redacted transcript from the call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello?
**Lead:**
Yeah, I’m looking for uh Rivera. Um, Taro?
**Phone Staffer Caller:**
Who’s calling?
**Lead:**
Uh, this is Chris, with (redacted). This is about your existing mortgage.
**Phone Staffer Caller:**
My mortgage?
**Lead:**
Yes, sir. Is this Mister Rivera?
**Phone Staffer Caller:**
Yes.
**Lead:**
Yeah, Mister Rivera, we’re actually calling all the homeowners in this area. (redacted). And our records show that you have an FHA loan with a very high 6.75 interest rate. Is this correct?
**Phone Staffer Caller:**
That’s correct. Yep.
**Lead:**
That’s the reason why we’re calling you, Mr. Rivera, because our loan officers saw that you’re still using that old interest rate which is 6.75. That’s why it’s very high compared to the latest ones that have come out on the market, which are extremely low. We saw that we can help you lower your interest rate and give you savings every month for your mortgage.
**Phone Staffer Caller:**
Okay. Let me ask you something. I’m sorry. Let me ask you something. Do you have someone who speaks Spanish?
**Lead:**
Unfortunately, Mr. Rivera, I don’t. But you can understand a little bit of English, right?
**Phone Staffer Caller:**
Yeah, I understand, but my wife, she’s a Spanish speaker. She would like to hear…
**Lead:**
Well, yeah, unfortunately, Mr. Rivera, we don’t have anybody who can speak Spanish, and we just wanted to help you out, reach you, extend a hand. Can you not, like, translate to her what we’re trying to say?
**Phone Staffer Caller:**
No. At this moment, no, because I’m working. Recently, I had a meeting. So I can…
**Lead:**
Actually, totally honestly, Mr. Rivera, that’s all good because I’m actually just going to ask you anyways if you have any time available to speak to our loan manager. Do you have time tomorrow? Probably any day this week?
**Phone Staffer Caller:**
Yes, maybe Friday. Friday morning.
**Lead:**
Friday! Friday morning. Let me just pull up my calendar real quick, Mr. Rivera. Give me one second. And this would be the best number to call you back on, right? (redacted)?
**Phone Staffer Caller:**
Yes.
**Lead:**
And you have the 6.75 interest rate. How much is your total loan amount, Mr. Rivera?
**Phone Staffer Caller:**
Um, give me a rate. Around 200, 300 maybe?
**Lead:**
Yeah, 390?
**Phone Staffer Caller:**
390, okay.
**Lead:**
Got it. And you’re currently at… I’m sorry, go ahead.
**Phone Staffer Caller:**
3,090.
**Lead:**
Okay, got it. 390, around 390. Let me just pull that up. And you’re currently at (redacted), right?
**Phone Staffer Caller:**
Yes.
**Lead:**
Alright, and is this still the best email address we can send you all the information? (redacted)?
**Phone Staffer Caller:**
Yes.
**Lead:**
Okay, got it. Now, Mr. Rivera, one of our loan managers will call you on Friday. Do you have a specific time in the afternoon?
**Phone Staffer Caller:**
Uhm, no.
**Lead:**
Okay, just uhm… let’s say in the morning, rather. You mentioned in the morning, right? Friday morning?
**Phone Staffer Caller:**
Yes.
**Lead:**
Okay, let’s say around 10 in the morning? Would that be fine?