Type: Mortgages
Lead Grade:
Name: Neivis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: North Fort Myers
Ai Transcript:
Here is the cleaned-up transcript following your instructions:
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**Phone Staffer Caller**: Hello.
**Lead**: Yeah, hello.
**Phone Staffer Caller**: We’re looking for uh… Elvis, and Navvies.
**Lead**: Oh, yup, uh, Navvies, yup.
**Phone Staffer Caller**: Is this Navvies?
**Lead**: Yes.
**Phone Staffer Caller**: Good morning, uh, good afternoon, Navvies. My name is Chris with (redacted). We’re actually calling all of the homeowners in the area, like (redacted) Drive, because our records show that you’ve got an FHA loan at 6.75% interest rate. Is this correct?
**Lead**: Yup.
**Phone Staffer Caller**: Based on these records, Navvies, that’s the reason why we’re calling you because we saw that we can help you with your existing interest rate, better it down with the latest increase and get you some savings each month. Are you still at (redacted) Lakeview Drive?
**Lead**: Yes.
**Phone Staffer Caller**: Alright. Now, Navvies, what I can do is I will have one of our loan managers call you back and then they could discuss with you how to bring down this massive 6.75% interest rate and the savings every month that we can get you. Do you have any available time tomorrow between 9 a.m. to 5 p.m.?
**Lead**: No, I work in.
**Phone Staffer Caller**: Ok, how about Tuesday or Wednesday? After 4 p.m.?
**Lead**: After 4 p.m. on Tuesday, is that ok?
**Phone Staffer Caller**: Yes. Or tomorrow?
**Lead**: Yes.
**Phone Staffer Caller**: So it’s 4 p.m. on Tuesday, give me one second. Let me just put that in my calendar here. And we’re going to actually send you everything in writing, Navvies. What is the best email address you’ve got?
**Lead**: If you have any person that speaks Spanish, it’s better for me because my English is short.
**Phone Staffer Caller**: Oh, well, that’s all right because if one of our loan officers will be calling you on Tuesday after 4 p.m., they could definitely, probably have somebody who could speak Spanish.
**Lead**: Thank you, I appreciate it.
**Phone Staffer Caller**: Not a problem. And Navvies before I let you go, I just need to confirm, this is the best number to call you back on, (redacted). Is that correct?
**Lead**: Yes.
**Phone Staffer Caller**: Okay, and do you remember how much your total loan amount is? Like let’s say around $300,000, or around $200,000?
**Lead**: You say the mortgage, every month?
**Phone Staffer Caller**: The total, your total amount, like around $200,000 probably? $300,000 probably?
**Lead**: Yeah, $300,000.
**Phone Staffer Caller**: Okay, around probably around $300,000, okay. And here in your records, I have here your best email is (redacted). Is this correct?
**Lead**: Correct, yes.
**Phone Staffer Caller**: All right, got it. This is what I’m gonna do—I’m going to have one of our loan managers call you on Tuesday after 4 p.m. so they can discuss with you the better rates, all right?
**Lead**: Okay.
**Phone Staffer Caller**: Okay, you have a beautiful day and thanks for taking the call. God bless you ma’am and be safe.
**Lead**: You’re welcome, you as well.