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Cold Calling

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Type: Mortgages
Lead Grade:
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Port Saint Lucie

Ai Transcript:

“`plaintext
Lead: Hello? Is this Michael?

Phone Staffer Caller: Yes.

Lead: Hey Mike, I’ll say my name is Chris, just total goofiness with homeowners in the area. I just thought that we could help you re-finance, an elementary mortgage…

Phone Staffer Caller: I, I, I listen, I hear you very very bad. The signal is very bad.

Lead: Okay how about now?

Phone Staffer Caller: Yes, I’m better, yes.

Lead: Okay right, yeah uh Mike, like I said, my name is Chris. We’re actually just calling all the homeowners in the area because according to our records, you currently have an FHA loan amount and then you’ve got a 7% interest rate, is this correct?

Phone Staffer Caller: No it’s not correct.

Lead: What is your current interest rate Mike?

Phone Staffer Caller: My 6.25.

Lead: 6.25, well that’s still so much! That’s still through the roof, that’s why we’re actually calling you. Are you still at southwest (redacted) street, Port St Lucie?

Phone Staffer Caller: Right.

Lead: Now Mike, I’m calling you from (redacted) and this is what we do. We’re calling all the homeowners in the area and since we found out that you’ve got an FHA low-type 6.25 interest rate, we just wanted to know when would be the best time you’ll be available for you to be able to speak to one of our loan officers?

Phone Staffer Caller: No I just want to ask you, I just want to ask you a question, so you say 6.25 is too high, but the markets, the numbers right now in Florida are higher than that. So why do you say it’s higher? How do you get, how is it possible that you can get a lower interest rate?

Lead: Yes, I don’t want to, I don’t want to refinance only if the interest rate is going down, but I already went that way and now you’re telling me it’s going to go down if the market isn’t even that way?

Phone Staffer Caller: I understand Michael, we’re actually not forcing you, uh there’s no pressure, just letting you know that 6.25 is still a, that’s still a high rate. And, um, what we, uh, what we do is we just wanted you to speak to a loan officer to listen to what they have to offer. But, uh, um I guarantee you it’s going to be better than 6.25.

Lead: Okay, okay, I can schedule a call for that.

Phone Staffer Caller: When would be the best time Michael? Can you give me your available time?

Lead: You can call me tomorrow, like around 10 a.m., no… Excuse me, sorry.

Phone Staffer Caller: It’s okay. Let me see, let me see my… okay. Yes, like at 10 a.m. it would be?

Lead: Nine-ten a.m. tomorrow.

Phone Staffer Caller: Tomorrow at nine-ten a.m.?

Lead: Yes, yes.

Phone Staffer Caller: Alright, you got it. Give me one second here. Let me just put that on my calendar. One of our loan officers will be calling you tomorrow, uh that’s a Tuesday, uh around nine-ten in the morning. And Mike, if I could ask you man, how much is your total loan amount?

Lead: It’s totally 400, 480, 420 something. I don’t recall what it’s called.

Phone Staffer Caller: It’s all good. 420k? But you can just put that down, so they could actually compute it whenever they’re ready to call you. And you are still at (redacted) southwest (redacted) street, Port St. Lucie, that’s in (redacted) zip code right?

Lead