Type: Mortgages
Lead Grade:
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Punta Gorda
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through targeted cold calling. In this example, while the transcript does not reflect a specific home service lead, it showcases the outbound call process and engagement techniques used to initiate a conversation with a potential customer. Properly executed cold calling, whether for home services like power washing or other industries, is an important tactic to generate qualified leads and secure appointments for your business. Below is the redacted transcript for privacy protection.
Ai Transcript:
**Phone Staffer Caller**: Uhh, hi is this Kevin?
**Lead**: Yeah
**Phone Staffer Caller**: Oh, hey Kevin. Good day, man. This is Chris with (redacted). We’re actually just calling all the homeowners at the area of Sailfish Lane.
And umm, a record shows that you currently have an F1 trailer with a massive 7.5 interest rate. Is this correct?
**Lead**: Uhh. I’m partless. I don’t know what to tell mouth.
**Phone Staffer Caller**: Yeah. Well actually, Kev, that’s exactly the reason why we’re calling. Our loan officer saw that you’re still using the old rates, that’s why, through the roof, you’re still stuck at 7.5%, compared to what’s actually out there—the latest rates.
And at (redacted) Sailfish Lane in Punta Gorda. Is this right?
**Lead**: Yeah, yeah.
**Phone Staffer Caller**: All right, Kev. I’m going to actually share all these details with our loan managers. They will call you back at a later time so they can discuss with you the new rates, lower your interest rate down dramatically from 7.51 or 7.5, and calculate the savings that you can actually get every month on your mortgage.
I just need to ask though, do you have like an available time, let’s say tomorrow between 9–5, to take a phone call?
**Lead**: All right, about 4 o’clock.
**Phone Staffer Caller**: About 4 p.m., give me one second, Michael. I’m just going to put that into the calendar.
All right, and this is for Kevin *Muellenichs*, correct?
**Lead**: Yes.
**Phone Staffer Caller**: And this would be the best number that we can call you back at, the number I dialed, right?
**Lead**: Yep.
**Phone Staffer Caller**: All right, and Kev, can you give me a heads-up, like how much your total loan amount is? Just the range, like let’s say $200k or $300k maybe?
**Lead**: It should be right… I think it’s $200k.
**Phone Staffer Caller**: Around $200k, got it.
All right, and lastly to confirm the appointment by tomorrow, they probably will be sending you an email. Do you have any best email address that we can send the confirmation on?
**Lead**: Can you send [to] my first and last name at Gmail? Firstkevinmuellenichs at gmail.com.
**Phone Staffer Caller**: (redacted) at Gmail, got it.
So, Kevin, once again, my name is Chris. We’re from (redacted). One of our loan managers will reach out to you tomorrow at 4 p.m. so they can discuss with you the best, greatest, and safest you can get every month on your mortgage. Sound good?!
**Lead**: Yep!
**Phone Staffer Caller**: Appreciate it, man. Have a nice day!
**Lead**: Bye for now.