Type: Power Washing
Lead Grade: C
Name: Tyler (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bethesda
Intro:
At Phone Staffer, we help home service companies increase business with cold calling strategies. In this instance, we reached out to a homeowner in Bethesda and discussed power washing services for their property. The homeowner was interested in window cleaning and opted to schedule an estimate to assess the service, even though they didn’t have any immediate exterior cleaning needs. This call is an excellent example of how cold calling for home service lead generation can open doors to new customers, especially for companies looking to get more leads through outbound efforts. Below is the redacted information from this call:
Ai Transcript:
**Phone Staffer Caller**:
Hello?
**Lead**:
Hi, is this Tyler?
**Phone Staffer Caller**:
Yeah, well, I’m calling to show we are working in the area this week helping some neighbors with power washing. Just want to ask if you might want…
**Lead**:
What kind of washing?
**Phone Staffer Caller**:
Oh, we do power wash and soft wash exterior sides of your house. We’re in the area this week and helping some neighbors around Cayuga Avenue. Just wanted to know if you would like to avail of free estimators since our estimators are in the area.
**Lead**:
And so this is like, in lieu of like, painting, washing the exterior of the house?
**Phone Staffer Caller**:
Yeah, exterior washing, I mean to say we do wash exterior parts of your house. Yeah, well, we’ve got available schedule for Monday, sir, for one of our estimators to come by. Would you be available?
**Lead**:
Does that include windows too?
**Phone Staffer Caller**:
Oh yeah, for windows, John can give you also, sir, some suggestions on that one. That’s why we need an estimator to come by, sir. So, are you good Monday for an estimator to come by, around 8 to 12 noon, or 12 to 4, sir?
**Lead**:
Um, yeah, eight to twelve would be fine.
**Phone Staffer Caller**:
Oh, perfect, yeah. I just want to confirm I’m speaking to Tyler Mace, right?
**Lead**:
Yes.
**Phone Staffer Caller**:
Oh, yeah, this would be the number that John can call you back for the confirmation. Um, that’s (redacted), still alright, right?
**Lead**:
That’ll work, I should be here in the morning, eight to twelve, sure.
**Phone Staffer Caller**:
And this is the address, sir, just want to make sure John will come by to the right address. That’s going to be (redacted), right?
**Lead**:
That’s correct.
**Phone Staffer Caller**:
Perfect, yeah, well, in case we might need to send you an email, um, the SMS rather, what is the best email we can send you one, sir?
**Lead**:
It is t-y-l-e-r d-e-a-n m-a-c-e, so it’s all one stream, (redacted).
**Phone Staffer Caller**:
OK, gotcha, so let me just confirm. Your first name Tyler, and then your Tyler, bean, like David, Echo, Nancy, Mace, at (redacted), right, sir?
**Lead**:
Yep.
**Phone Staffer Caller**:
Perfect, thank you. So John will come by, um, Monday, sir, that’s September 30, eight to twelve noon for the estimates. And yeah, uh, other than windows, sir, which part of the exterior would you like to be washed? That way I can take note here.
**Lead**:
Um, I actually don’t have a specific need.
**Phone Staffer Caller**:
Oh.
**Lead**:
Um, I just know my parents did it a couple of months ago. Um, they live somewhere else in Maryland and they thought it was worthwhile, so…
**Phone Staffer Caller**:
Oh, okay.
**Lead**:
I have no idea of what it would cost, no idea if we really need it. The one thing we do need, I think, is windows, but if you’re in the area and you have an estimator