Type: Power Washing
Lead Grade: B
Name: Lucya (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bethesda
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Bethesda to offer a free estimate for power washing services. The homeowner expressed interest in having the siding and front of their home cleaned and agreed to scheduling a call for further details. This type of interaction demonstrates the effectiveness of outbound cold calling for leads in the home service industry. If your company is looking to get more leads or improve home service outbound lead generation, this is a proven approach. Below is the redacted information from the call, safeguarding the privacy of the individuals involved.
Ai Transcript:
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Phone Staffer Caller: Hello
Lead: Hello, is this Lucia?
Phone Staffer Caller: Yes
Lead: Oh, hi. By the way ma’am, your name is unique though, okay? So, the spelling is really awesome.
Phone Staffer Caller: Okay, Lucia by the way this is Dexter from (redacted) and we will be in the area next week. Would you be interested in this free estimate to powerwash the siding or the exterior of the house, Lucia?
Lead: Uh, tomorrow we’ll be out of town… I mean next week. So… But what about tomorrow or Saturday or Sunday possibly?
Phone Staffer Caller: Um… Can you call again tomorrow afternoon? My husband is dealing, usually he does that. I’m not sure if he or the… In the past we’ve done it through somebody else, so I don’t know. We will not gonna do the job yet, okay? Just to make it clear.
Lead: Yeah yeah, this is only an estimate so you don’t need to be pressured or something.
Phone Staffer Caller: Uh, we can go ahead and set like someone to come by possibly Saturday. We have like an available time here from 11 to 3 p.m. Does that work for you?
Lead: Uh… You can try, I don’t know. You know what, you can try ringing our bell. If we’re home, we’ll answer you.
Phone Staffer Caller: Okay, no problem. You don’t need to be there. We can just simply call you. So, is it like your vacant time to receive a phone call possibly? At least making any estimates?
Lead: Yeah, maybe tomorrow around this time.
Phone Staffer Caller: Uh, tomorrow? So tomorrow will be Friday. Well, we are fully booked tomorrow. The only time that we have here is Saturday or Sunday.
Lead: Yeah, I don’t know, we usually go out, you know, weekend, something comes out. So yeah, but if you want to call just give us a call tomorrow.
Phone Staffer Caller: Okay, so that’s 11 to 3 p.m. That would be fine with you… I mean, yes, Saturday. Is that fine?
Lead: Yes, just a phone call. You don’t need to be there.
Phone Staffer Caller: Yeah, yeah, go ahead.
Lead: Yeah.
Phone Staffer Caller: Alright, Saturday between 11 to 3 p.m.
Lead: Alright.
Phone Staffer Caller: Okay, great Lucia, I just wanted to ask—your complete name is Lucia (redacted), is that correct?
Lead: Correct.
Phone Staffer Caller: Okay, your best callback number is the same number we dialed, the one that ends in (redacted), is that right?
Lead: Yes.
Phone Staffer Caller: Okay, your complete address here is (redacted), is that accurate?
Lead: Yes.
Phone Staffer Caller: Alright, great. I just wanted to ask, aside from the exterior of the house ma’am, which part of the house do you also want to get an estimate for, so that they can inform (redacted) about it?
Lead: Oh… maybe just the side of the house. And this is just for like, what you call it, spraying the side of the building, right?
Phone Staffer Caller: Yes, that is correct.
Lead: Yeah, maybe just like the front and the sides of the house.
Phone Staffer Caller: Okay, so the siding and the front of the house, right? Is that correct?
Lead: Yeah, yeah.
Phone Staffer Caller: Okay, gotcha. Lucia, I just wanted to ask, can we have your best email where we can send you the confirmation of the appointment via phone call?
Lead: I really don’t want to give up my email. I receive too many emails already.