Type: Power Washing
Lead Grade: B
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clarksville
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this example, we reached out to a homeowner in Clarksville on behalf of our client, Jacob Power Washing. The homeowner was interested in scheduling a free estimate for power washing and made an appointment for the following day. A focus was expressed on cleaning the left side of the house, which had accumulated more dirt due to less sunlight exposure. This interaction highlights how outbound lead generation through cold calling can help home service companies secure leads and increase business.
Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Hello? Hello?
Lead: Hi ma’am.
Phone Staffer Caller: This is a call back in regards to the call earlier. My name is Bay. I’m from (redacted). Going to ask if you’re still interested in getting a free estimate to power wash the exterior of the house.
Lead: Um… oh my gosh, I can’t stop. Uh, I haven’t been able to talk to my husband yet. He’s just been real busy. He’s just been real busy. Choo! Hey, come on! With work and we have a lot of stuff going on with our kids right now. It’s just a lot.
Phone Staffer Caller: Oh understood. But are you not interested in just getting the estimate? There’s no, ah, we’re not telling you to get the power wash, but just the estimate. Just to know that… how much would it cost?
Lead: Sure, I mean, yeah, that’d be fine.
Phone Staffer Caller: Yeah, because since we’re in the area, um, within this month, you might just just want to get it. Um, is tomorrow fine with you, ma’am?
Lead: Ah, what time?
Phone Staffer Caller: Ah, let me check our calendar. Ah, we have in the morning, we have 9 to eleven, 11 to one and in the afternoon, 1 to 3 and 3 to 5.
Lead: Um, uh, would you say 11 to one?
Phone Staffer Caller: Yes, 11 to one.
Lead: Ah, that, that might work, I guess.
Phone Staffer Caller: Okay, and then I’ll just confirm that the phone number that we can give a call back is (redacted) and then for the address is (redacted), Clarksville.
Phone Staffer Caller: And, uh, ma’am, for one last thing that I’ll confirm I think this is um, your husband’s e-mail I’m not sure but it’s (redacted) at yahoo.com is this fine? Were we all going to send the appointment?
Lead: Yes, ma’am.
Phone Staffer Caller: Okay, um, do you have any specific area that you wanted to check, or the whole exterior?
Lead: Um, so, the, as you’re facing the house, the left side of the house it doesn’t get a lot of sun and that one’s pretty… that side’s pretty dirty and all that.
Phone Staffer Caller: So left side of the house. Okay, I’ll take note of that but I’ll let the estimator know about it.
Phone Staffer Caller: And, yeah, ma’am, that would be tomorrow just to recap at 1-3 PM. We’ll give you a call back at the phone number before we co- uh at the estimator come by your house. Just so um-
Lead: 1-3?
Phone Staffer Caller: No, no. Oh, I’m sorry 11-1, I’m sorry.
Lead: Yes, ma’am 11-1.
Phone Staffer Caller: I’m sorry about that. We’ll give you a call before we come by your house, okay? Just so you know.
Lead: Okay.
Phone Staffer Caller: Thank you so much, have a good one, ma’am. We’ll talk to you tomorrow.
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