Type: Power Washing
Lead Grade: A
Name: Cotey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Myrtle Beach
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling for leads. This transcript from Myrtle Beach, South Carolina shows a live outreach to a homeowner to arrange a free exterior washing estimate, as our estimator will be in the area next week for neighboring properties. The caller noted the exterior areas to inspect (the whole exterior, including the front yard, garage, and driveway) and booked a 3:00–5:00 pm appointment for Tuesday, June 2, with a text confirmation to follow. This is a power washing lead, but would also work well for roofing companies in Myrtle Beach, SC. If you’re looking to get more leads for a home service company or to implement outbound lead generation for home service companies, this example illustrates how cold calling for leads can generate booked estimates and help grow a client roster.
Ai Transcript:
Phone Staffer Caller: Is this Cotey?
Prospect: Yes ma’am, how can I help you?
Phone Staffer Caller: Oh hi, this is Sherry by the way from (redacted).
Phone Staffer Caller: I’m calling because we will be on your area next week working on some of the neighbors properties.
Phone Staffer Caller: And since we will be there, our estimator will give a free estimate on the exterior part of the house that needs cleaning and washing.
Phone Staffer Caller: We just wanted to know if when was the last time you had your exterior part of the house washed?
Prospect: Last year.
Prospect: Oh last year.
Prospect: And Cotey, since we will be working on the area, may I know what specific areas of the exterior that you wanted us to check?
Prospect: Let’s take the side things, garage, driveway.
Phone Staffer Caller: I can let the tech know when he gets there.
Prospect: Oh I’m sorry?
Phone Staffer Caller: I can tell the tech whenever he gets there.
Prospect: What time are you all going to be there?
Phone Staffer Caller: Let me check right here on my calendar.
Phone Staffer Caller: Just give me a minute.
Phone Staffer Caller: So I can just take down notes right here. Like several areas that you want us to check so that we will be putting that one here in the notes.
Prospect: Just tell him I’ll talk to him.
Prospect: Tell him to ring the doorbell.
Prospect: I’ll be home.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So I’ll just put here all around the house. Like the whole exterior.
Prospect: Will that be okay?
Phone Staffer Caller: Well yeah.
Prospect: Make sure I’m going to be home.
Prospect: If I see someone in my backyard, it’s not going to be good for them.
Prospect: Oh so the backyard.
Prospect: Yeah.
Prospect: Well I’ll just let you know.
Prospect: They’re going to ring my doorbell right?
Phone Staffer Caller: Yes, yes.
Phone Staffer Caller: They will.
Phone Staffer Caller: And they will be there Tuesday, June 2.
Prospect: Would you prefer in the morning or in the afternoon?
Prospect: I’m home all day.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: So would you like me to put you on the schedule for 3pm to 5? Or 11am to 1?
Prospect: That will be fine.
Phone Staffer Caller: Okay.
Prospect: So 3pm.
Prospect: Yep.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Perfect.
Phone Staffer Caller: And this is your best phone number?
Prospect: Yes.
Phone Staffer Caller: And that’s for a quote right?
Prospect: Yes.
Phone Staffer Caller: This is only for a quote.
Prospect: Okay.
Prospect: Is this your best phone number ending in (redacted)?
Prospect: Yes ma’am.
Phone Staffer Caller: And the address again is (redacted).
Prospect: Yes ma’am.
Phone Staffer Caller: Is this through the HOA?
Prospect: No.
Phone Staffer Caller: This is from (redacted). So we are a separate company.
Prospect: Oh.
Prospect: Okay.
Phone Staffer Caller: Alright.
Phone Staffer Caller: Yes.
Prospect: By the way Kote, since we will be working on your end next week, we will be sending the confirmation for this appointment as well as our company information.
Prospect: Do you have your best email address? Can you text it to my phone?
Phone Staffer Caller: Yeah.
Phone Staffer Caller: Sure.
Prospect: That would be okay.
Phone Staffer Caller: Alright.
Phone Staffer Caller: So Kote, just to recap, your appointment will be on Tuesday. That is June 2. 3pm to 5pm.
Phone Staffer Caller: And I will put here that they will ring the doorbell.
Prospect: Is it in the backyard right?
Phone Staffer Caller: No.
Prospect: No.
Phone Staffer Caller: It’s in the front yard.
Prospect: Oh.
Phone Staffer Caller: Front yard.
Prospect: Yeah.
Prospect: I don’t want nobody going to my backyard without me knowing.
Prospect: Yeah.
Prospect: I understand.
Phone Staffer Caller: And just so you know, I will just put here in the notes that you wanted to check the whole exterior.
Prospect: Right?
Phone Staffer Caller: Yes.
Prospect: Yes.
Phone Staffer Caller: Okay.
Phone Staffer Caller: Because you will be discussing everything as soon as the estimator arrives.
Prospect: Yeah.
Prospect: I will walk around with them.
Prospect: I will be home.
Phone Staffer Caller: Okay.
Prospect: That would be perfect.
Phone Staffer Caller: Alright.
Phone Staffer Caller: Kote, thank you so much for your time.
Phone Staffer Caller: And we will send you the details via text.
Phone Staffer Caller: And I will make sure that I will include that as the estimator will ring before entering.
Prospect: And thank you so much.
Prospect: Have a great weekend.
Phone Staffer Caller: Alright.
Prospect: Thank you.
Prospect: You too, ma’am.
Phone Staffer Caller: And what’s the company called again? I’m sorry.
Prospect: RS.
Phone Staffer Caller: (redacted)
Prospect: (redacted)
Phone Staffer Caller: (redacted).
Prospect: Okay.
Prospect: Yes.
Phone Staffer Caller: Alright.
Prospect: Well, thank you so much.
Prospect: Thank you.
Phone Staffer Caller: You’re welcome.
Prospect: Bye-bye.
Phone Staffer Caller: Alright. Bye-bye.