Type: Power Washing
Lead Grade: C
Name: Gilda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harvey
Intro:
At Phone Staffer, we focus on helping home service companies improve their lead generation through professional cold calling techniques. In this redacted transcript, we contacted a homeowner in the local area to offer a free estimate for power washing services. The homeowner, interested in getting their house’s exterior washed, expressed interest in having their entire exterior—including the siding, driveway, and patio—cleaned. Ultimately, an appointment was scheduled for the estimator to visit later in the week. This interaction serves as an excellent example of how cold calling can effectively generate quality leads for home service companies, helping businesses secure new customers and grow their revenue.
Below, you will find the redacted details of the call:
Ai Transcript:
“`
Phone Staffer Caller: Hello.
Lead: Hello, Hilda. Can you hear me?
Phone Staffer Caller: How may I help you?
Lead: Yes.
Phone Staffer Caller: This is Al-Khotim with (redacted).
Lead: (redacted)?
Phone Staffer Caller: Yes, so, Hilda, we will be in your area this week on (redacted), working on your neighbor’s property. So, we wanted to ask if you would like to have a free estimate to powerwash the exterior of your house?
Lead: When are you going to be there?
Phone Staffer Caller: Um, are you available this week?
Lead: But it depends on what time. Anytime after after after 12 o’clock, you might be able to catch me, but prior to that, you won’t be able to.
Phone Staffer Caller: Oh, okay. Thursday between 11 a.m. to 1 p.m., are you available on that time?
Lead: Thursday between, you can try.
Phone Staffer Caller: Or let’s just do between 1 p.m. to 3 p.m. instead. Will that work?
Lead: That’s better.
Phone Staffer Caller: Okay, so this would on Thursday, October 10. You know what, tell me this, estimates—what does it approximate cost. The style of houses where we are. What’s normal the price for a power washer?
Phone Staffer Caller: For that one, Hilda, it depends on the size of the area. So I can have our estimator to come by and then they can offer a free estimate and provide you a free code as well. So may I know what part of the house that you would like to get an estimate?
Lead: I thought if you’re going to wash my house you would wash the whole house, huh?
Phone Staffer Caller: We only power wash the exterior, the driveway, the patio, the siding, the roof, and the pool decks.
Lead: Well, that’s what I was going to expect, the whole exterior of the house if anything.
Phone Staffer Caller: Yes, so you can also talk with our estimator once they are in the area.
Lead: Okay. Wait, where did you get my number from?
Phone Staffer Caller: Okay.
Lead: Yes.
Phone Staffer Caller: Hmm.
Lead: Yes. Say what?
Phone Staffer Caller: No, it’s not Los Angeles.
Lead: No, this is Yielda. If you are going to send it to me, send it to me in the mail.
Phone Staffer Caller: Okay.
Lead: My name is G, Yielda. With a G.
Phone Staffer Caller: Okay.
Lead: Mhmm.
Phone Staffer Caller: Mhmm.
“`