Type: Power Washing
Lead Grade: B
Name: Roger (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lees Summit
Intro:
At Phone Staffer, we help home service companies generate leads through targeted cold calling campaigns. In this transcript, we contacted a homeowner in Lee’s Summit to offer a free estimate for power washing services. The homeowner was particularly interested in having their wooden deck in the backyard cleaned. An initial appointment was scheduled, with confirmation to follow closer to the date. This conversation highlights how cold calling for leads is an effective outbound strategy to help home service companies get more customers. Below is the redacted information from the call, ensuring privacy is maintained.
Ai Transcript:
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Phone Staffer Caller: Hello Hello. Roger can you hear me now?
Lead: Yes. Yeah.
Phone Staffer Caller: Roger my name is James, thank you for picking up my call. I’m calling from (redacted). And I’m reaching out, Roger, because we will be working on some of your neighbors’ properties on the Northwestmore Street. And I’m thinking if we can quickly drop by to provide a free estimate to power wash the exterior of your house. We have a schedule on Friday. Are you free in the morning or afternoon?
Lead: Uh, I’m not sure. My wife has a doctor’s appointment Friday, and I don’t know.
Phone Staffer Caller: We can work on this on Saturday for your convenience. I will provide you a temporary appointment on, uh, Saturday, which is October 12, and then if this is not convenient, um, just in case, how early Friday? How do Friday, can you come by?
Lead: Um, we start…
Phone Staffer Caller: We will start working in your area starting at 6 a.m. We have a schedule from 6 a.m. to 8 a.m., and 8 a.m. to 10 a.m., and also 10 a.m. to 12 p.m. That will be our schedule on Friday morning.
Lead: What is it you’re gonna do? Come by and give me an estimate?
Phone Staffer Caller: Yes, we will just quickly check—like 5 minutes—we will just quickly check the area that you would like to be washed, and then we will estimate that and provide it to you.
Lead: Okay, yeah, early Friday morning.
Phone Staffer Caller: Oh, Friday morning, what time?
Lead: 6 a.m. to 8 a.m. We’re gone, come by 8 a.m. to 10 a.m. Right at 8 o’clock—we’re good for Monday. Edible class, right there.
Phone Staffer Caller: So, it’s strictly 8 o’clock only?
Lead: Yeah, because I’m not sure what time my wife’s doctor’s appointment is, but I know it’s not 8 o’clock in the morning.
Phone Staffer Caller: Well, alright. So, just to arrange this properly, I will let (redacted) call you prior to the scheduled date and time. So, at least (redacted) will inform you ahead of time.
Lead: Alright.
Phone Staffer Caller: And also, I will be sending a confirmation about this schedule. Can you please—what’s the best email address where I can send it?
Lead: Well, just call me. I have a flip phone, I don’t have that email stuff.
Phone Staffer Caller: Alright, okay, sure, no problem. Yeah, just to confirm—yeah—and then just to confirm, Roger, your last name is (redacted)? (redacted), V-E-T-O-(redacted)?
Lead: Correct.
Phone Staffer Caller: And I have here your address, just to confirm: (redacted) Northwest Moore Street, (redacted), correct?
Lead: Correct.
Phone Staffer Caller: Just to give (redacted) an idea, what will be the part or area that you want to have an estimate for? Or they’ll estimate what part of your house—the exterior—like front or siding, driveways?
Lead: A wooden deck.
Phone Staffer Caller: Sorry?
Lead: A wooden deck.
Phone Staffer Caller: The deck in the back of the house?
Lead: Back of the house, yeah.
Phone Staffer Caller: That’s it?
Lead: Yes.
Phone Staffer Caller: Alright, okay, I’ll take note of that then. Alright, so… yeah, since (redacted) will be calling you prior to the estimate, the scheduled date—the best number that they can call is the