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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Richard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bardstown

Intro:

At Phone Staffer, we specialize in outbound lead generation for home service companies, focusing on securing new business through cold calling. In the call below, we spoke with a property owner in Bardstown, Kentucky, and successfully booked an appointment for a free estimate for power washing services. The homeowner expressed interest in having the garage, driveway, walkway, and backyard cleaned, and a time was scheduled for a follow-up. This exchange demonstrates how effective cold calling for leads can be in helping home service companies attract more clients and generate consistent business.

Below is the redacted lead information to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
How are you doing? Where are you from? I’m calling from (redacted) Power Washing.

Lead:
Oh, right. Huh. No, you’re just using the scam line, right?

Phone Staffer Caller:
Oh, okay, what do you need then? Actually, we are in the area this week working with a few neighbor’s properties, and we would love to come by to offer you a free estimate for power washing.

Lead:
Oh, what neighborhood are you in?

Phone Staffer Caller:
Um, actually, we are—we’re currently at Francis Drive.

Lead:
Francis Drive?

Phone Staffer Caller:
Yes.

Lead:
What city are you in?

Phone Staffer Caller:
Let me just check, hold on…we’re actually located at Kentucky.

Lead:
Yeah, well, I’m not in Kentucky, so…

Phone Staffer Caller:
Yeah, this guy is in Kentucky. Let me give the phone to him that way you can talk to him, but be careful because he likes to look at titties.

Lead:
Hello?

Phone Staffer Caller:
Hello.

Lead:
Hello, good afternoon, am I speaking with Richard?

Lead:
Yes, I’m Richard.

Phone Staffer Caller:
Hi Richard, good afternoon again, my name is Rose and I’m calling from (redacted) Power Washing. So the reason I called—

Lead:
Oh, that’s in Kentucky!

Phone Staffer Caller:
Yes.

Lead:
I know where that is! What’s the reason for the call today?

Phone Staffer Caller:
Actually, we’re in the area this week, and we’ve been working with a few neighbors’ properties. You know, we would love to come by to offer you a free estimate for power washing.

Lead:
Oh, definitely! That sounds great! It’s a free estimate, but how much you normally run for power washing?

Phone Staffer Caller:
Um, for power washing, I may not be able to give you the exact amount for that because that depends on…

Lead:
It’s free though, right?

Phone Staffer Caller:
The estimate is free. It’s complimentary.

Lead:
Okay, yeah, I’m at 45 Pleasant Street.

Phone Staffer Caller:
Yep, and let me just check what time we have available for this week. Hold on…Okay, so would you be available tomorrow?

Lead:
Tomorrow is…what’s tomorrow?

Phone Staffer Caller:
Tomorrow is Wednesday?

Lead:
Yes, tomorrow is Wednesday, 9th…

Phone Staffer Caller:
Perfect.

Lead:
I am off tomorrow.

Phone Staffer Caller:
Okay, and what time would you prefer? Would you prefer mornings or afternoons?

Lead:
Um, late morning, early afternoon.

Phone Staffer Caller:
Okay, so we have two options here, um, time window from 8am to 10am and then 2pm to 4pm.

Lead:
8am to 10pm…yeah, I tend to go around 2.

Phone Staffer Caller:
Okay, and in case there will be some changes with the schedule, would you be okay for a 4pm to 6pm schedule tomorrow?

Lead:
Yeah, that’s fine.

Phone Staffer Caller:
Okay, so just a few, um, verification for your details, Richard, to make sure that we’re going to the right area or to the right house. Um, the best call back number, that would be the phone number ending 2778, right?

Lead:
Yes.

Phone Staffer Caller:
Okay, good. And your first name is Richard, last name is (redacted)?

Lead:
Yes.

Phone Staffer Caller:
So the best email address where we can send the confirmation to, that would