Type: Power Washing
Lead Grade: B
Name: Velva (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mount Washington
Intro:
At Phone Staffer, we assist home service companies in generating more leads through effective cold calling strategies. In this interaction, we reached out to a homeowner in Washington to offer a free estimate for power washing services. Although the homeowner had already received a quote from another company, they were open to scheduling a new estimate for comparison. An appointment was booked for vinyl siding cleaning, along with some gutter areas of the home. This call exemplifies how cold calling can help home service companies by providing additional options for homeowners, allowing them to compare services and potentially gain new customers. If you need help with outbound lead generation for your home service company, this is a proven strategy. Below is the redacted call transcript to respect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, this is James.
Lead:
Yes.
Phone Staffer Caller:
Thank you so much for picking up my call. I’m calling from (redacted).
Lead:
Yes.
Phone Staffer Caller:
I haven’t had a chance to even look at the… You sent me the quote, right? You have a quote already?
Lead:
When was that?
Phone Staffer Caller:
Oh, I got a quote already. Sorry? What was the name, and I don’t think it’s the same company. What’s the name of your company?
Lead:
We are (redacted).
Phone Staffer Caller:
You know what, the reason actually… you know what the reason actually for you to have a, you know, an option, since you already, you know, some, some company… for you to have an option, you know, you can compare the pricing and the services as well.
Since we will be on (redacted) area or just in (redacted) this week, we would like to… or allow us to quickly drop by to provide you a free estimate to powerwash the exterior of your house, okay? So, for you to have an option as well, right?
Lead:
So, leave it by. But I need to tell you, I lost a young nephew. And so right now, that’s why I haven’t dealt with my other quote. We have a mural and a wake this next Monday and Tuesday. And we’re in just a mess.
Phone Staffer Caller:
You mean you don’t have time for this week?
Lead:
No, I don’t.
Phone Staffer Caller:
You want another time to give us a quote? That would be fine. Can you give me, like, one by next week?
Lead:
Do you think Monday?
Phone Staffer Caller:
I mean, Monday will work for you?
Lead:
No, not next. What do you? Thursday or Friday?
Phone Staffer Caller:
Let me just check. How about this one: I will give you a temporary schedule on Tuesday, and then team will call you.
Lead:
Jumbo for you? Yeah, I know it won’t work, okay.
Phone Staffer Caller:
So no mess at all. Hold up, Thursday, right? You mentioned Thursday.
Lead:
Thursday.
Phone Staffer Caller:
We have here morning and afternoon. Do you prefer morning or afternoon?
Lead:
Afternoon, but call before you come.
Phone Staffer Caller:
Yeah, of course, the team will call you before they come. How we have here 2 p.m. to 4 p.m. or 4 p.m. to 6 p.m., which will work?
Lead:
What? Oh, no, not 2 p.m. to 4 p.m. 2 p.m. to 4 p.m.
Phone Staffer Caller:
What will be the area that you would like to get an estimate? Is it the sidings, driveways, roof…?
Lead:
Not the driveway, not the roof. It’s, uh, it’s the vinyl part on the house. It’s on the back of the house and the side… some, like, the gutter tight, you know what I mean? We live in a brick house.
Phone Staffer Caller:
Yeah, okay, back of the house, right? If there’s something on the back of the house… And then, also, you are aware that the quotation or the estimate will be sent by email. What will be the best email I can use?
Lead:
I can’t do that.
Phone Staffer Caller:
All right, that’s fine. No problem. And your address here on file, just to confirm, it’s (redacted) Justin Trail in (red